Byron Bay - Cape Byron YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 82%
    • Condition of Facilities: 81%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 96%
    • Location: 97%
    • Overall Atmosphere: 87%
    • Security and Safety: 87%
    • Value for money: 86%
    738 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lyn M, September 2014
    An ideal place to enjoy a relaxing holiday among friendly interesting people in a perfect location. The staff provided the best service to enable a wonderful stay.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Claire L, September 2014
    Great staff and clean rooms and bathrooms!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Heather T, September 2014
    Showers are not so great ... particularly if you are a tall woman. 1 or 2, out of only 6 showers, doesn't work. Taps leak. Not enough showers when busy. Kitchen very basic. Night managers don't manage night-time noise so it can be noisy in the early hours. Dorm rooms are VERY crowded with no place for luggage & too many beds in a small space. No TV room or area to sit after 11 pm
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Erika O, September 2014
    Great clean hostel and excellent staff!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Zoe L, September 2014
    Very good place to stay. Perfect location from beach and main shops and restaurants! Very helpful and friendly staff and overall chilled out place. Great equipment in the kitchen and friendly atmosphere. Would recommend staying here.
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating82%
    Liette B, September 2014
    - There was a VERY BAD SMELL in the room when we arrived. We had to go buy some disinfectant/deodorant spray cause we couldn't stand it (reminiscence of puke smells in the old carpet?). Everything else was great, particularly the very friendly and efficient service at the reception.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    judy B, September 2014
    hostel is very well laid out. free wi Fi is good but confined to one room
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    james s, August 2014
    Really nice hostel. Staff friendly and helpful. Weather wasnt great but wasnt there fault. Very knowledgeable and great location.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Byron T, August 2014
    This is a nicely placed hostel in the centre of Byron Bay close to the beach. We stayed in a double en- suite room that was comfortable and quiet. It had a fridge and large TV. There is also tea and coffee making facilities in the room. The management is friendly and the free walking tour to the lighthouse is highly recommended. Todd was very informative and can spot a manta-ray at 100 metres from the rocks. On the tour we saw wonderful views, rays, turtles, lizards, bush turkeys and swap wallabies. There were several whales in the sea and dolphins surfing the waives into shore - fascinating and unbelievable to see. The hostel has decent FREE wifi in the lounge and while we were there they are refurbishing the rooms. We were also told that soon there'll be wifi throughout the premises. In any case this is a good friendly place to stay and well placed for Byron Bay and the beaches of Cape Byron.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating80%
    Alex M, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating95%
    Vitor K, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Steve C, August 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating62%
    DIEGO B, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Kristin V, August 2014
    Great location, close to the beach and everything else. Great dive shop attached. Wifi was ok. The signal is strong enough to reach some rooms but when more than a few people logged on very slow- but this seems to be an issue across the country. Hostel was really good at keeping noise to a minimum after 11pm so those of us with early mornings could get sleep.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    David R, August 2014
    The staff at the hostel are incredibly friendly! Ive stayed at most YHA's round Australia and there is something special about the team in BYRON BAY!!! big fan of them all.... not one staff member doesnt smile all the time.... the bathroom and toilets are always clean.... big fan
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Tim J, July 2014
    One of the best hostels I've stayed at! Clean, secure, comfortable, rad facilities, and the friendliest and most helpful staff going around! Wouldn't stay anywhere else in Byron!
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:40%
    • Value for money:60%
    Customer Rating68%
    Alex D, July 2014
    Byron Bay is an amazing city und perfect for relaxing. I would recommend this hostel only for the australian summer, because its really cold there. The staff is overall really friendly and helpful, free wifi and lighthouse tour is an advantage of this hostel.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Rico K, July 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Nathalie J, July 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Marion S, July 2014