Byron Bay - Cape Byron YHA

  • Average customer ratings for this hostel

    • Average rating: 85%
    • Cleanliness: 78%
    • Condition of Facilities: 76%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 94%
    • Location: 96%
    • Overall Atmosphere: 84%
    • Security and Safety: 85%
    • Value for money: 79%
    814 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Emma A, January 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Jodie H, January 2015
    Had a great stay here. Checked in by a lovely man named Bob-first impressions are always important. Went on free guided walk to the lighthouse with Todd who was a super star: very considerate, informative and friendly. Loved that the body boards are free to hire. Only downside is the kitchen: little too small, too hot (could do with a fan) and needs more utensils.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Severin B, January 2015
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    EMMA H, January 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating85%
    Anna K, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Katy F, January 2015
    Great location, facilities and friendly staff. As with a lot of Australian hostels the heat is an issue with no air conditioning in the rooms (the fan does very little). Other than this I would definielty stay here again!
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    spencer s, January 2015
    Great location. Minutes from everything. Staff friendly. Free bikes are a real plus. Room was good.Only areas in need of upgrade would be the kitchen and toilet / shower facilities.Enjoyed our stay and would come back for sure
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Rhys G, January 2015
    Lovely hostel with clean kitchen, friendly staff and being only a 5 minute walk from the beach - also in a great location! Would highly recommend this hostel!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating85%
    Guillaume R, January 2015
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating62%
    Melanie C, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating92%
    Dominika P, January 2015
    great feel, nice showers, very close to the beach, the only downside is that wifi is limited to the downstairs and they shut it down at night :( or you have to buy internet if you want good connection
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    João Pedro M, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Karel S, January 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Carlo T, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Charlotte Jane E, January 2015
    Excellent staff, in particular Todd & Joel give excellent customer service, nothing was ever too much trouble and they went out of their way to make sure the stay was enjoyable.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Jessica R, January 2015
    Staff are really friendly and it's in a great location. If you get the chance go on the free walking tour of the Cape.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Lilo J, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Eloise P, January 2015
    Great location. Great place to meet people-hang out by the pool. Great communal area! Free access to body boards and bikes was awesome! Great deals to other activities.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Melanie S, January 2015
    It is a great house from YHA. The stuff is super, super friendly and answers you every question. If it happens that you stay here on a Tuesday or a Friday you should join the walking tour to the lighthouse. It takes around 3h and it is so worth it, especially cause you will see a lot of Australian animals.