Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 93%
    • Cleanliness: 94%
    • Condition of Facilities: 92%
    • Efficiency of Service: 94%
    • Friendliness of Staff: 94%
    • Location: 95%
    • Overall Atmosphere: 94%
    • Security and Safety: 93%
    • Value for money: 90%
    2451 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
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    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Shantall K, October 2014
    Absolutely amazing!!!
    • Cleanliness:100%
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    • Overall Atmosphere:100%
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    • Value for money:100%
    Customer Rating100%
    Alan G, September 2014
    • Cleanliness:100%
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    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Alexandre m, September 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
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    • Value for money:80%
    Customer Rating95%
    Bonnie L, September 2014
    A great place; we had a quiet, clean 2-person bedroom with private facilities. All communal facilities were clean and the staff were friendly. I'd definitely stay here again!
    • Cleanliness:100%
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    • Value for money:100%
    Customer Rating100%
    Elizabeth D, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Hoi Yan C, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
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    • Location:80%
    • Overall Atmosphere:100%
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    • Value for money:100%
    Customer Rating92%
    Siu Kei L, September 2014
    Here is just like your home place. Rooms are clean and look well, very comfortable. Kitchens is very big and fully equipped. Very good if can cook and dine here. Staffs and even visitors are all friendly. Definitely will visit again here next time. Just to consider whether can take bus from station to YHA. Carrying heavy luggage really need much effort.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Lorraine L, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating85%
    Benjamin C, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
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    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating92%
    Keith D, September 2014
    Great location and price highly recommend this place and will look forward to going again
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating90%
    ED L, September 2014
    Friendly, well-located, great lounge and reading area. I stayed here 7 years ago and hadn't come back since. I loved it then. I still do now!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
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    • Overall Atmosphere:100%
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    • Value for money:100%
    Customer Rating100%
    Jill B, September 2014
    I stayed in one of the double rooms with bathroom, which represented great value for money. While a bitterly cold wind blew outside, inside was snug and warm. My room, kitchen and lounge facilities were all on the same level, which made for a very comfortable stay.
    • Cleanliness:100%
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    • Value for money:100%
    Customer Rating100%
    Hlif B, September 2014
    • Cleanliness:100%
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    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Donna B, September 2014
    staff couldn't be more helpful, available to discuss anything you need and provide resources and assistance to make your stay optimal. Family room /private bathroom -good size , warm& breeze through windows,black out curtains & clean. Bedding & towels provided were clean and fresh. Quiet at night time. Great facilities & location -be prepared to walk hills but everything in walking distance. Thx:)
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Flora A, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Petra M, September 2014
    • Cleanliness:100%
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    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating88%
    E F, September 2014
    Great location, lovely and helpful staff. Good amount of bathrooms, big area to relax and chill out. :) will be coming back to stay :)
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
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    Customer Rating98%
    Catherine S, September 2014
    • Cleanliness:100%
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    • Value for money:80%
    Customer Rating88%
    Ricardo R, September 2014
    Excellent hostel! with a huge living room and kitchen and lots of space in the bedrooms. Only the staff could be more friendly...
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Liao J, September 2014