Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 92%
    • Cleanliness: 94%
    • Condition of Facilities: 90%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 92%
    • Location: 95%
    • Overall Atmosphere: 92%
    • Security and Safety: 94%
    • Value for money: 91%
    2662 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Peter R, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Carla A, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Maria S, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Shiqiao D, February 2015
    Very nice hostel to stay, very friendly and helpful staff, walking distance to Woolworths, other stores and restaurants, bars. Good for single, couple, families to stay, highly recommended!Thank you, katoomba YHA!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Stephanie S, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating68%
    Lichin C, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Rachel w, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Kristina E, February 2015
    Katoomba YHA is a nice place to stay for a couple of days. Very well equipped kitchen, clean bedrooms and bathrooms and a comfortable common area with lots of sofas. Unfortunately WiFi is not included.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating85%
    Anne B, February 2015
    Great location. Clean and comfortable and quiet -amazing as its a very large hostel. Shortage of forks. And l m sure they will fix the lock on the ladies bathroom near rm 335 because l reported it on 3 days and l will be visiting again soon. The walks are fantastic!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Eric W, February 2015
    We had a family room for us and our two young boys. It was a great room: clean, spacious and ideal for a family. The boys really appreciated the toys in the lounge room, and we all enjoyed the cosy atmosphere, the wonderful staff and the great facilities. I warmly recommend this hostel to families travelling with small children.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:40%
    Customer Rating80%
    Matthias B, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Stephanie K, February 2015
    Excellent hostel, the best I've stayed in. Everything has been thought of, there is a great lounge, dining room and kitchen. As a couple, I was a bit apprehensive about booking a hostel but our double room with en suite was great.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Vamshi B, February 2015
    very clean, safe, friendly, affordable, walking distance to the sisters
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Julie-Anne L, February 2015
    Great atmosphere and efficient, welcoming staff.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    gabrielle Q, February 2015
    Love this place. We come regularly for weekend trips from Wollongong. One of the best hostels we have stayed in.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Rosamund H, February 2015
    The staff were really helpful and the atmosphere was very positive, unlike some hostels I've stayed at in Australia.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Dan P, February 2015
    Maybe the best hostel I've stayed in so far - facilities, cleanliness, location, staff all great. Couldn't ask for more.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating80%
    Andrew C, February 2015
    Great experience. Great location.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Angela B, February 2015
    Friendly and helpful staff, nice atmosphere, good music playing. Central and convenient location. Highly recommend a stay here.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lian G, February 2015
    Had a great time staying here, will definitely come back