Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 93%
    • Cleanliness: 95%
    • Condition of Facilities: 90%
    • Efficiency of Service: 93%
    • Friendliness of Staff: 94%
    • Location: 96%
    • Overall Atmosphere: 92%
    • Security and Safety: 95%
    • Value for money: 89%
    2489 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Stacey A, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    chee han k, October 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    YewLee T, October 2014
    • Cleanliness:100%
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    • Value for money:100%
    Customer Rating100%
    Sulin G, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
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    • Location:100%
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    • Value for money:100%
    Customer Rating100%
    selma A, October 2014
    so much charm and warm atmosphere in the wonderful old building !!!!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
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    • Value for money:100%
    Customer Rating100%
    Tim A, October 2014
    I enjoyed a lovely 2 nights in one of the 4 Bed Male dorms. My room mates were people I hadnt met but quickly got along with after a brief introduction. The staff were friendly and helpful and the Facilities were great!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
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    • Value for money:100%
    Customer Rating100%
    Adel A, October 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Tiia T, October 2014
    Good location. The quilts that aren't washed made us itch
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Rowan F, October 2014
    Lots of room. Showers long way from room. Staff friendly but overworked with number of guests and computer not functioning. Enjoyed my stay as such a beautiful area.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating55%
    kaming c, October 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Herlinde K, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    helen r, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
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    • Location:80%
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    • Value for money:100%
    Customer Rating95%
    Martin R, October 2014
    Fantastic hostel. Friendly staff. Great facilities and walking distance to world class sights. What more could you ask for?
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
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    • Value for money:100%
    Customer Rating98%
    Vincent T, October 2014
    Clean, secure, convenient location. Towels and soap provided but shampoo is not. Close to supermarkets, restaurants, and a short drive (or walk) to the Three Sisters.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Jonathan M, October 2014
    We had a double room with private en suite. Room was clean and quite large. Coffee and tea were provided. Staff were excellent.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Debbie W, October 2014
    Excellent YHA in a beaut old building. Clean modern share bathrooms, family room was large and spacious. Will be returning to Katoomba and will definitely stay at the YHA again! Highly recommended to anyone, regardless of age.
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Paul V, October 2014
    3 of us were sharing with another single male who told us he was leaving at 0400 the next morning. No problem with that except he had not packed and proceeded to fill a pack and bag for 15 minutes at the time of departure. Gas in the kitchen not being turned on until 7.30am is a little late in my book. From 6.30am would suite most early travelers. Very nice bathrooms.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Diane N, October 2014
    Good size ensuite double room. Very convenient to supermarkets.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Marjory T, October 2014
    Katoomba has many features to satisfy every interest. On this visit I was fortunate to catch the garden festival in Leura. Most memorable of the gardens I visited was Everglades, the National Trust garden and house which I believe is open all year.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Robyn W, October 2014
    We had a good stay at Blue Mountains YHA. What we hadn't taken into account was that it has been many years since my husband and I have slept in a double bed and after a hard day trekking to not get a good sleep because the bed was too short was a real drawback - our fault not YHA's. Thanks