Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 93%
    • Cleanliness: 92%
    • Condition of Facilities: 92%
    • Efficiency of Service: 92%
    • Friendliness of Staff: 95%
    • Location: 95%
    • Overall Atmosphere: 94%
    • Security and Safety: 93%
    • Value for money: 90%
    2426 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Chiung-Wen L, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jacquet O, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Casslyn W, August 2014
    Well located. provides reasonably clean safe and affordable backpacker accommodation. very convenient.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Carla E, August 2014
    I've stayed in YH for over 25years and this one has not failed me. It's clean, the staff friendly and it's close to the places one wants to see in a weekend.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Maya S, August 2014
    This has been my second stay at the YHA Katoomba. We were extremely happy with the service and professionalism and friendliness of the staff. Will definitely stay there again.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Frances B, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Lindsay W, August 2014
    Stay here often. Feels like 'coming home'
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Rhonda B, August 2014
    Lovely warm feeling and atmosphere, friendly very welcoming & helpful staff, happy to advise re tours etc., helped us save money on sightseeing, nice comfortable quiet room, slightly olde worldy feel, free tea/coffee lovely touch, like an old hotel. Would go back tomorrow and recommend highly whatever the age of guests & if travelling alone. It's a gem. Thank you.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    C G, August 2014
    I used to stay here quite a bit, but recent personal circumstances have prevented me from doing so for about two years. I love the touches introduced by the new manager, such as tea & coffee facilities in the room, and the beds being made up. The staff are friendly and efficient, and I can't wait to stay here again!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ellson Y, August 2014
    YHA at Katoomba has been a great experience with its excellent location and nice building.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Tim M, August 2014
    The night manager introducing himself, advising how he could be best contacted and telling when the gas would go off in the kitchen was a nice touch of service.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Cheong D, August 2014
    Highly recommended. Service with very good personal touch.
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Judith D, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating95%
    Bridget B, August 2014
    Relaxed and friendly hostel. Our double room was beautifully clean and the doona was very warm.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Sarah W, August 2014
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Brodie R, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Julie T, August 2014
    This hostel is amazing: agreeable atmosphere, lots of common space, staff are really nice and they know all about bush walking tracks.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Joanna D, August 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating82%
    Mara E, August 2014
    Very nice hostel with super friendly staff. Recommend it :)
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Kar yan c, August 2014
    clean and neat place. about 5-10 mins walk from train station but its in the center of attractions like echo point and Leura cascade which takes around 10-15 mins walking.