Blue Mountains - Katoomba

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 93%
    • Condition of Facilities: 90%
    • Efficiency of Service: 82%
    • Friendliness of Staff: 85%
    • Location: 93%
    • Overall Atmosphere: 88%
    • Security and Safety: 88%
    • Value for money: 86%
    2380 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating95%
    Sam W, July 2014
    Great location, good facilities, great price. Will come again.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kate T, July 2014
    We had a wonderful experience here. It was always so warm and cosy, and the staff and all of the guests were so polite and welcoming. Very clean and well kept, I will definitely be returning here again! (especially in winter- it was lovely and just magic)
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Samuel D, July 2014
    Excellent hostel, the cleanest I have ever stayed in!
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Jo D, July 2014
    Brilliant stay. Just what we wanted. Clean, spacious, close to the national park and given lots of information on arrival.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Yvonne A, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Brendan M, July 2014
    We booked the jenolan cave package with a private room. Great value for money. Room was clean and warm with comfy bed and pillows. Bathroom was big but whole floor gets wet after you have a shower- but once we got used to that it was fine. Hostel is in a great location for food and attractions. Tip would be to book dinner early if you have a place in mind to avoid disappointment.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Kathryn P, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating65%
    Donna H, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating80%
    Pam E, July 2014
    Very clean and centrally located between train station and Blue Mts. The kitchen is large and amazing! You do have to wait for the gas in the kitchen to be turned on to cook breakfast and sometimes it is later than the stated hours, but there is instant hot water and electricity all the time. I loved the fireplace, which helped with the very cold kitchen and dining area.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Jawin R, July 2014
    Average stay, but you can't expect much going on in the Blue Mountains. I know "you get what you pay for" but I was expecting a bit more, as compared to other hostels. There were a lot of extra charges like internet and baggage storage. I don't know if it was just my room but there were only two power ports in the room - in a room of 4 people it didn't really work.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Liesbet M, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
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    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Matthew Francis Paul T, July 2014
    Well this YHA is a delight, my first but not my last stay. Friendly, comfortable and rich with character. Paul
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    Zoe D, July 2014
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Kerry A, July 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    mark l, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Sara A, July 2014
    Stayed for the Yulefest weekend - fantastic atmosphere and great food, really impressed and will come again next year
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Leanne B, July 2014
    Amazing.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Linda C, July 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Jacqui S, July 2014
    The facility is great the staff compared poorly to other YHA we have visited.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Alison H, July 2014
    Good for families during school holidays. Other kids means your kids will have playmates.