Canberra City YHA

  • Average customer ratings for this hostel

    • Average rating: 89%
    • Cleanliness: 90%
    • Condition of Facilities: 90%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 90%
    • Location: 96%
    • Overall Atmosphere: 84%
    • Security and Safety: 93%
    • Value for money: 80%
    3938 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Joshua M, February 2015
    Super clean, in a great spot when visiting Canberra, and with handy facilities (that actually work).
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Maria Carla Bren Vianney Y, February 2015
    Location of the hostel was perfect. Close to shops, bus stops, etc. Staff were professional. Place was clean and quiet. I had a wonderful stay.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Henrik Beck O, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Isabel B, February 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    kathy i, February 2015
    I had great short stay with a friend who prefers not to stay in backpackers/YHAs - she decided it wasn't too bad after all incl friendly staff and meeting interesting people. My complaint about a squeeky door was taken seriously and fixed same day.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Sebastien S, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    keith r, February 2015
    Beautiful place. nice view from my room. nice receptionist.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Ricardo C, February 2015
    Great location, friendly staff and good amenities. Only the bathroom could be bigger and more comfortable, but still a great place to stay.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Janet M, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Joshua L, February 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Fernanda A, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Katla A, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating60%
    James P, February 2015
    Have stayed in family room before & previously found very good. I didn't realise that the non en suit rooms are like a box with barely room to swing a cat - or at least the room we were assigned was like this.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Stephen M, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Riccardo A, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Mike H, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating88%
    Eliska V, February 2015
    Although "hot" water in showers is not always even warm and some doors are really creaky, I would reccomend this hostel to everybody because of really friendly and helpful staff, well-equipped kitchen, lockers in rooms, good location, nice balcony and amazing sauna, pool and spa and possibility to meet inspiring and interesting (not only young:-)) people from all the world.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating90%
    Alison W, February 2015
    This is a fantastic hostel with great facilities and well located.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Robert F, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Sioned T, February 2015
    Good stay. Very clean and wifi very good. Would stay again.