Canberra City YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 88%
    • Condition of Facilities: 85%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 90%
    • Location: 94%
    • Overall Atmosphere: 84%
    • Security and Safety: 90%
    • Value for money: 82%
    3660 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    MICHAEL W, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Elisabeth E, August 2014
    Fantastic hostel. Great location for exploring the city. Great bar downstairs for a quiet drink and discounted pizza. I'm a female travelling alone and although not a really small hostel, felt very safe and comfortable. Highly recommend.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating88%
    Selina P, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Sarah F, August 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating55%
    Kitty M, August 2014
    23 year old girl being put in a room of middle aged men and no other girls. Just not a nice experience. Left early
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating88%
    Michelle P, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Mark K, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    luiz m, August 2014
    It was a great experience.Staff very friendly .Thank you
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lisa G, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Mitchell J, August 2014
    Very clean, new and safe.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    James T, August 2014
    Very good facilities and the breakfast was just AMAZING! Will definitely stay again when I go back to Canberra for a holiday :)
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Nina W, August 2014
    The hostel is a bit more expensive than others but instead it's cleaner and more silent. So if you like to escape the often very busy and loud hostel atmosphere go there. Unfortunately the pool was a bit too cold so you can't stay in there for a long time during winter time. All in all we enjoyed our three night stopover in Canberra.
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    YU-RU L, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    SAKET S, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kathleen G, August 2014
    I enjoyed my stay owing to the friendliness of staff and cleanliness of the facilities and the cafe attached to the facility.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    EUGENIE O, August 2014
    Heating in room was ok if on bottom bunk but like a sauna if sleeping on top bunk - ended up sweating profusely all night. Monday night was very quiet and able to get a good night's sleep, but Thursday night was very noisy as a large school group was staying at the hostel and a nearby pub had live music very loud until late - could be heard in room even with windows closed.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Steffi B, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Premkumar A, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Charles B, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Nirmaljit Kaur G, August 2014