Canberra City YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 91%
    • Condition of Facilities: 88%
    • Efficiency of Service: 89%
    • Friendliness of Staff: 92%
    • Location: 96%
    • Overall Atmosphere: 83%
    • Security and Safety: 90%
    • Value for money: 80%
    3627 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Miriam J, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Tanya S, July 2014
    Wow, I couldn't be more impressed. The hostel managers & staff were uber friendly & helpful & the rooftop bar was great, not to mention expert cappuccino skills. The building is shiny & new, well located to everything important. I would totally recommend this hostel to anyone. Thanks guys!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating85%
    Lara B, July 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Neus V, July 2014
    Late room at check In. Early check out. No free baggages storage for costumers. Very noisly doors. No member prize...because I booked on booking.com!!!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Gian Luca V, July 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Alex B, July 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating75%
    Kartik M, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Mary D, July 2014
    Canberra City YHA is a fantastic base from which to explore the city of Canberra. It is welcoming, secure, comfortable, affordable and provides great facilities.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Julian L, July 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Keunho L, July 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating60%
    Vicki K, July 2014
    Way too noisy, uncomfortable beds. Didn't get a decent nights sleep while I was there. Moved to hotel which was only slightly more expensive. Not worth it for what you save.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Khai Yih O, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Caitlin b, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Rachel W, July 2014
    Great new facilities very clean. As with all hostels bring earplugs especially if staying on a sat night. Comfortably warm in the cold Canberra winter. One of the nicest hostels I've stayed at!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Eileen E, July 2014
    Similar to other YHAs - good facilities, lack of atmosphere. A lot of school groups in the hostel contribute to this. Wifi not included in the (high) price. Earplugs available at reception. No breakfast included but there is a cheap/crappy cafe in the same building and others on the same block. Good location, double check information given by staff re. public transport as was sometimes inaccurate.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Gabriel D, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Juan S, July 2014
    I had a great experience at YHA Canberra! Friendly staff, good location and clean facilities. I love Canberra!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    DAEHYUN K, July 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Liz M, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Elizabeth S, July 2014
    Canberra YHA staff and guests were considerate and very helpful during my short stay. The location is near transport, secure, clean, quiet and very well equipped, including a pool and sauna. Great breakfasts! Highly recommended.