Coffs Harbour

  • Average customer ratings for this hostel

    • Average rating: 90%
    • Cleanliness: 89%
    • Condition of Facilities: 87%
    • Efficiency of Service: 92%
    • Friendliness of Staff: 94%
    • Location: 89%
    • Overall Atmosphere: 88%
    • Security and Safety: 90%
    • Value for money: 89%
    726 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Lisa F, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Julien L, August 2014
    A nice place to stay and have a good time. This place makes you feel at home as soon as you arrive .
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    George G, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating98%
    Phillipa S, August 2014
    Kitchen was clean and well stocked. The room was comfortable. We enjoyed playing one of the selection of board games. A great place to stay with children.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating92%
    kath c, August 2014
    The receptionist was outstanding - best I've ever encountered at YHAs.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Alison V, August 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Anne S, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Razia H, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jem G, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Lucila C, July 2014
    Very nice hostel, we stayed in a double room ensuite and we were provided with towels, blanket and a key for each. The kitchen area was very spacious and all the cutlery and plates were there as well in good conditions. Just wished that it had free wifi included instead of paying for it separately. Easy good location too.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Evie E, July 2014
    The staff was very friendly, our room was big enough and clean. The common area is nice with big couches. The kitchen is fully equipped, clean and spacious. Especially the blonde woman at the reception was super nice. We would definitely come back here!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating72%
    Katrin J, July 2014
    Rooms were very clean and the staff more than helpful. But we had to pay for using the luggage room. And 5$ for wifi? That's ridiculous...
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Christine B, July 2014
    Friendly, with people of all ages staying there including families with children and travelling singles. Felt comfortable staying there with my grandson. Room configuration excellent - twin with private bathroom. Bathroom could have been cleaner. Kitchen facilities well ordered and clean, however.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Rhea H, July 2014
    A very good hostel, nice atmosphere - no party hostel. We loved to stay there! They also have a very nice swimming pool.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Michael G, July 2014
    Great place run by passionate owners who will make sure you enjoy your stay. I guess one small downer is my room costed more than expected as you need to add $2 for a towel and $5 for wifi. Things are you get standard at other hostels. BUT wifi is free if you stay over 3 days.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Heather D, July 2014
    Great location, friendly staff and extremely clean.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Dive Club G, June 2014
    The Griffith uni dive club had a lovely stay. The staff were very accommodating when booking and reserving our rooms all next to each other. They opened the kitchen early for us to have breakfast before our dives which was so helpful. Thank you yha coffs. See you next years trip.
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Cheryl S, June 2014
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating70%
    Angus F, June 2014
    Two main areas needing improvement: 1. Kitchen requires major upgrade of facilities (no oven, gas burners that don't light, old pots and pans with unsafe handles etc). Kitchen too small for the number of beds on offer. 2. Security could be improved for parked cars and access to building should be via swipe only 24hrs. The room provided was very comfortable and staff were friendly and helpful.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Simon F, June 2014