Sydney, Collaroy

  • Average customer ratings for this hostel

    • Average rating: 78%
    • Cleanliness: 75%
    • Condition of Facilities: 73%
    • Efficiency of Service: 78%
    • Friendliness of Staff: 84%
    • Location: 86%
    • Overall Atmosphere: 77%
    • Security and Safety: 77%
    • Value for money: 75%
    549 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Sofia Catharina V, March 2015
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    phaedra w, March 2015
    Great position , rooms was fine , yet kitchen and dining room were really unclean, other guests had terrible mess everywhere , breakfast and lunch mess was still in kitchen and all around dining area at dinner time - unfortunate the staff don't address this, as everything else was great . Easy walk to beach and shops , nice area, great locations nearby.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Patsy M, March 2015
    This was my second stay, and again it delivered! Drew and James were stars, I was kindly given an upgraded room with private enSuite, and a much appreciated complimentary breakfast at Stay Grounded coffee shop ( great place) As way of apology for the disrupted sleep on two night ( guests coming in late & noisy) Thank you again, see you next time Patsyx
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Gregory F, March 2015
    My only complaint is the lack of hanging hooks behind toilet cubicle doors to put clothes prior to showering, and two toilets - one with paper dispenser broken with paper strewn everywhere, & the other out of order . Otherwise I appreciated staff assistance & friendliness .
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Lizzy L, March 2015
    • Cleanliness:20%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating65%
    Georgi L, March 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Lynda P, March 2015
    A great spot close to the beach. Lots of places to eat and drink. Close to the bus stop. Friendly and helpful staff.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Nick M, March 2015
    Really good vibe with the place and everything was well looked after. Awesome location near the beach!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Grant T, March 2015
    Great stay, staff very friendly and helpful.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Cornelia M, March 2015
    overall very good nice location friendly helpfull staff. Clean, comfortable bed My only concern would be the swipe cards not working ,very often unable to access room and building in evening luckely there was usually someone to let us in also there was a guy there who was able to get into our room with his card , I assumed he was a staff member did not ask him at the time.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating80%
    Cristina B, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Sharon P, March 2015
    As an older guest, had booked a twin room with a share bathroom. It was a nice bonus to be told on arrival that I had been upgraded to a private room with my own bathroom. The staff were very attentive and friendly, and although I didn't use many of the facilities as I was only, there for 1 night, there seemed to be a lot going on, in a super friendly environment. Great location.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Virginia L, March 2015
    Good place to stay and close to all amenities.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating60%
    Y Y, February 2015
    A good ventilation system, a ceiling fan and a screen window in each room would be needed in summer, but none was there. Ask for an electric fan if you want to sleep. You don't get a clean towel every night for a private room - it costs $5. There were 2 PCs (Win XP) and only one was connected to the internet that kept you waiting for 20 minutes only to say that you've run out of time!
    • Cleanliness:40%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:20%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating52%
    ikke u, February 2015
    First room was great, but the second room smelled like someone died in there. Way to many old timers who think it's a retirement home or something. they've got a lot of rules witch witch just don't make sense. Felt almost like a prison camp at some point. They switch rooms a lot and the pool off limits course someone put some soap in it. Waste of money for 35 a night.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Alan P, February 2015
    Very tied and run down
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kim H, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Oscar L, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Peter Y, February 2015
    Best on the Northern Beaches. The staff, from the Manager down are helpful, polite and accommodating