Sydney, Collaroy

  • Average customer ratings for this hostel

    • Average rating: 79%
    • Cleanliness: 76%
    • Condition of Facilities: 73%
    • Efficiency of Service: 80%
    • Friendliness of Staff: 87%
    • Location: 87%
    • Overall Atmosphere: 78%
    • Security and Safety: 79%
    • Value for money: 76%
    537 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Sharon P, March 2015
    As an older guest, had booked a twin room with a share bathroom. It was a nice bonus to be told on arrival that I had been upgraded to a private room with my own bathroom. The staff were very attentive and friendly, and although I didn't use many of the facilities as I was only, there for 1 night, there seemed to be a lot going on, in a super friendly environment. Great location.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Virginia L, March 2015
    Good place to stay and close to all amenities.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating60%
    Y Y, February 2015
    A good ventilation system, a ceiling fan and a screen window in each room would be needed in summer, but none was there. Ask for an electric fan if you want to sleep. You don't get a clean towel every night for a private room - it costs $5. There were 2 PCs (Win XP) and only one was connected to the internet that kept you waiting for 20 minutes only to say that you've run out of time!
    • Cleanliness:40%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:20%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating52%
    ikke u, February 2015
    First room was great, but the second room smelled like someone died in there. Way to many old timers who think it's a retirement home or something. they've got a lot of rules witch witch just don't make sense. Felt almost like a prison camp at some point. They switch rooms a lot and the pool off limits course someone put some soap in it. Waste of money for 35 a night.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Alan P, February 2015
    Very tied and run down
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kim H, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Oscar L, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Peter Y, February 2015
    Best on the Northern Beaches. The staff, from the Manager down are helpful, polite and accommodating
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating72%
    Helen L, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    David W, February 2015
    We stayed here as a family (2 adults, 2 infants) and will be doing again. We live in the Blue Mountains and it is great to come to a place like this for a day or two by the beach. Facilities are basic but all sufficient, staff are very friendly and helpful, the hostel is well set up and despite some noise on Saturday night nothing excessive or sustained. And it is a great part of Sydney.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Lucia M, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jackie B, February 2015
    - Amazing, friendly, super helpful staff! - Clean rooms / washroom facilities - Big storage lockers in room - Key card entry to rooms / building - very secure - Close to the beach / shops/cafes - Close to transit, just hop on the L90 bus, it will take you right into Sydney (bit of a journey, can take up to an hour) - Laundry on site but not very big (only 2 washer & dryers) - Great place to stay!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Catherine M, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Diana T, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating80%
    Matt H, February 2015
    Good place for a family stay. Great location
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Paola S, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Go I, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating90%
    Tamara L, February 2015
    Excellent. Keen to go back. Everyone was super nice and helpful. Atmosphere was great. Loved the pool. :)
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    James M, January 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    David G, January 2015