Sydney - Railway Square YHA

  • Average customer ratings for this hostel

    • Average rating: 92%
    • Cleanliness: 91%
    • Condition of Facilities: 90%
    • Efficiency of Service: 92%
    • Friendliness of Staff: 92%
    • Location: 96%
    • Overall Atmosphere: 90%
    • Security and Safety: 93%
    • Value for money: 90%
    3341 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Mary D, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating95%
    Frederique R, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    E M, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Matthew C, September 2014
    A bit confusing to find and get too. Other than that, staff were nice and helpful, clean tidy rooms, bathrooms were clean and function well. A+
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Michael B, September 2014
    Found the male toilets to be very lacking in hygiene and cleanliness Also found that there was a very severe lack of cutlery especially forks (only find 4 in the whole kitchen) and limited number of cooking fry pans, pots etc. But the atmosphere and the people fantastic, our family always feels at home at this YHA
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Susan J, September 2014
    I'll be back again - love it. So convenient & clean. Thank you :)
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Douglas B, September 2014
    Great location, caught airport train direct to Central Station, walked the few minutes to YHA. Next day left bag in locker at YHA only $3.00 went shopping in Sydney then caught the train home to Maitland. Too easy. Doug
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Nicole K, September 2014
    Noisey at night
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating78%
    Larissa G, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    scott c, September 2014
    The room I was in had no air con which was a shame it was quiet hot in there at night. Also some ear plugs would be nice to be offered at reception, tho a great location a lot of noise echos around. Then gettimg woke up at 530am by trouble makers didn't help me or others in surrounding rooms
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Stephanie B, September 2014
    This was my first time staying at the Railway Square YHA, it definitely did not disappoint. I loved the idea of sleeping in converted train carriages, I was always so tired from being out and about that I never noticed the light from central station platform coming in the room. The staff was so friendly and welcoming and the hostel was close enough to trains. Would recommend to anyone. :)
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating82%
    Teresa C, September 2014
    Excellent location. Staff on reception did their job but seemed distracted and disinterested whilst I checked in/out i.e. continued chatting to each other rather than to me as the went through the checking in/out process. So it was a bit confusing! And a bit rude.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Susan A, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Roberta M, September 2014
    Railway Square is by far the best Sydney City YHA experience. Staff are pleasant, facilities are easily accessible, close to a variety of transport, close to food outlets and grocery stores as well as department stores. Cultural activities in walking distance or bus or train trip. Rooms 4xbeds excellent as are single rooms. If you love early City start ups 4.30 a.m. - then this is IT!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating95%
    Miaoting X, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Margaret L, September 2014
    As a senior I found the hostel friendly and helpful, with easy access, and clean kitchen facilities. I met international visitors as well as travelling Aussies of all ages, including several post retirement seniors like myself, happily sharing the excellent facilities, and enjoying the care of the friendly and helpful staff.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Jackie T, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    John C, September 2014
    100% recommended, all the staff is very friendly, the location is the best! it is close to every place.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Michael S, September 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Luca B, September 2014
    Great atmosphere, nice people and a great location next to the city and the central station!