Alice Springs YHA Backpackers Hostel

  • Average customer ratings for this hostel

    • Average rating: 89%
    • Cleanliness: 88%
    • Condition of Facilities: 84%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 93%
    • Location: 94%
    • Overall Atmosphere: 88%
    • Security and Safety: 86%
    • Value for money: 88%
    1210 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Michael N, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    aNWAR K, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Rahel S, March 2015
    Great accom. Lovely staff. Calm in the evening, no parties goimg on. It was a great stay. Would always come back.
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    CHING HUNG H, March 2015
    GOOD
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Catherine H, March 2015
    Very clean, lovely pool, felt very safe.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Wanda W, March 2015
    Great location in the heart of Alice Springs. Very friendly and helpful staff. Plenty of hot water and good showers. Every night is a film night. Plenty of indoor and outdoor seating. Pool is a bonus. Lots of tours to Uluru and surrounding area can be booked by the hostel.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    keith c, March 2015
    The staff were brilliant here and only 20 minutes walk from the railway station. The swimming pool was a great place in which to cool off.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Emily R, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating98%
    Anna U, March 2015
    • Cleanliness:80%
    • Condition of Facilities:20%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating68%
    Heba A, March 2015
    When I got to my room the airconditioning was not working. The duty manager offered to move me to another room where he insisted the airconditioning was on, but it definitely didn't feel that way - the room was stuffy and sweltering in the desert heat. In fairness, friendly duty manager made no fuss and gave me my money back straight away.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Lucie C, February 2015
    Very well located.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Jennifer J, February 2015
    Good location in Central Alice Springs, Reception Staff Very Friendly and Welcoming. Private Barhrooms Nice.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Y P R, February 2015
    Homely atmosphere. Very helpful & friendly staff. Very clean
    • Cleanliness:60%
    • Condition of Facilities:20%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating50%
    PO MEI C, February 2015
    No air con. until 10pm. Your hostel should try to fix it as soon as possible. This is the summer season. It's hard to stay in the room without air con.
    • Cleanliness:100%
    • Condition of Facilities:20%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    LEILEI Z, February 2015
    Everything is excellent except the air-conditioning sometimes doesn't work. You know it's pretty hot and it's about 40 degrees in summer.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Aleksander M, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Iain S, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating82%
    Jan F, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Melanie Vanessa K, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Julie H, January 2015
    Great place to stay and very clean. The only minor annoyance is people often take others' food from the fridges. I've now stayed here 7 times over 7 years and it's happened 4 times. Just buy small amounts of food each time and perhaps keep it in a locked bag. The disappearance of a bowl of rice or bag of tomatoes is a triviality. Met some weird, wonderful, off-beat travellers. Interesting !