Brisbane City YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 88%
    • Condition of Facilities: 88%
    • Efficiency of Service: 88%
    • Friendliness of Staff: 89%
    • Location: 86%
    • Overall Atmosphere: 88%
    • Security and Safety: 92%
    • Value for money: 85%
    4118 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating72%
    Martijn R, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jennifer S, August 2014
    Great location! An easy walk to the centre; transit centre, mall, gallerys, southbank etc. Good kitchen and dinning area on top floor. Rooms were clean and had lockers with plug sockets which is always a bonus! Had a great stay, would recommend!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    veronica h, August 2014
    Wonderful stay at this hostel which was more like a hotel. Particularly loved the restaurant and bar and the friendly staff. Also loved the showers. This is one of the best hostels I have stayed in during my travels in Australia.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Tuesday H, August 2014
    Hostel in general is very nice and clean the showers could have been cleaner but overall it was really good
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Jos D, August 2014
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:20%
    Customer Rating48%
    Q L, August 2014
    Expensive but not worth it.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Ksenia A, August 2014
    Pretty good, although only one guy was helpfull and friendly in reception (long black hair and amazing smile!)
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    ANDRE P, August 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:20%
    Customer Rating50%
    Daniel B, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Rosario A, August 2014
    The hostel is conveniently located - it is just a few minutes walk to the museum, performance center, convention hall, city hall (where one can take the manually operated lift and see the old Ben clock up close) and Queen Street Mall ( for a lot of shopping and souvenir items). Of course, one should not leave Queensland without enjiying the koalas and feeding the kangaroos at Lone Pine Sanctuary
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Stuart G, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Louise B, August 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Cátia P, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    DA HEE K, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Maya S, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    so k, August 2014
    kitchen is perfect, car parking is not a problem.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kristina G, August 2014
    The 2 bed room I shared with my friend was perfect! We also liked the clean and well separated style of the bathroom! Best Hostel we stayed in!! Thumbs up:)
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ingvild S, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating70%
    Rowan F, August 2014
    Surprised in the Ladies bathroom at 10pm by male cleaner. Security by card entrance a little too much. Would be nice to be shown around the facilities. Nice staff. Have to pay for WiFi.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Nicola P, August 2014
    Good location, very quiet apart from the trains going by down the side of the hostel! Lovely, clean hostel. I stayed in a double room with a private bathroom! Very clean, everything we needed! Heater and air conditioning in room!