Brisbane City YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 92%
    • Condition of Facilities: 88%
    • Efficiency of Service: 88%
    • Friendliness of Staff: 93%
    • Location: 84%
    • Overall Atmosphere: 85%
    • Security and Safety: 92%
    • Value for money: 83%
    4314 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Nick B, November 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Jeff M, November 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Bibiana B, November 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Fiona M, November 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:20%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating42%
    krisella l, November 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Marije S, November 2014
    Very good hostel! Amazing view from the rooftop and very clean!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Paul H, November 2014
    Very helpful staff, close to many downtown attractions. The room was very tidy, and there are lockers provided (or for hire) to keep your things safe. It never really got too noisy at nice, and the other residents were polite and respectful. The pool on the roof is excellent, and there's always activities going on to jump in on.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Tim D, November 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating70%
    Rachel t, November 2014
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Jill M, November 2014
    Nina & Steve at reception are just both beautiful people, nothing is to much trouble. We stay here each time we visit Brisbane, the only place to stay!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Tingyu Y, November 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Alice D, November 2014
    good yha always recommend them to people, comfortable and clean, thanks guys!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Kai-Axel K, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating65%
    Henric F, November 2014
    After staying at small backpacker hostels with a friendly atmosphere among the guests, this hostel was larger and felt a bit "sterile" and less friendly. The WiFi speed and coverage was really quite poor, which is not acceptable when you have to pay for it.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating95%
    Suresh Ranjan D, November 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    stewart t, November 2014
    It was beautiful and very kid friendly, the views were spectacular, will be back for more off the swimming pool and pancake sunday...
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Cecilia S, November 2014
    I Had The stomache flu so they upgraded me for free to a private room. I have never experienced that kindness on a hostel before! So I truly recomend yha to everyone! Will always remember and be thankful for their kind treatment!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating80%
    Jacek B, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Titus W, November 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Nathalie M, November 2014