Brisbane City YHA

  • Average customer ratings for this hostel

    • Average rating: 85%
    • Cleanliness: 86%
    • Condition of Facilities: 83%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 89%
    • Location: 84%
    • Overall Atmosphere: 80%
    • Security and Safety: 91%
    • Value for money: 82%
    4183 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    ALEXA H, October 2014
    Staff was very helpful and friendly. Many different facilities were available and the rooms and various lounge areas all clean. Only thing to mention would be the showers- my partner said there were bugs on the shower curtains
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Suzanne H, October 2014
    I was pleasantly surprised how clean and modern the rooms and facilities were. Conveniently located with great views. Only drawback was train noise, but would gladly stay again.
    • Cleanliness:20%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating82%
    Heather G, September 2014
    I do rate this hostel very highly in all factors except for cleanliness, particularly in the bathrooms, which I would have expected when there are multiple guests sharing the same facilities that the shower should be clean daily, I was at the hostel for 5 nights and dont believe it was cleaned at all. Beside that those it was excellent - the kitchen was cleaned daily.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating85%
    lisa w, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Theresa C, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:40%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating78%
    David C, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Dean C, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    william k, September 2014
    Other guests in use sleeping bags and have stuff everywhere. Very untidy and inconsiderate. Staff should keep an eye on these things when cleaning rooms.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Chinsui C, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jonathan T, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Sharnelle K, September 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating72%
    Sarah F, September 2014
    This hostel is okay if you want a cheap place to stay in Brisbane. The one major downside was our room's location right next to a train lane. It made for a broken night's sleep. I suggest asking for a room on the side of the YHA facing away from Southbank.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    luisa g, September 2014
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating62%
    Daryl S, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Natalie S, September 2014
    Thought this was an excellent hostel! It has everything you need. Was very impressed. Good value for money!
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Matthew C, September 2014
    Good. However, one of the cleanliness of one of the other occupants weren't that great.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Lieke v, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    LUCIA B, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Caroline M, September 2014
    Please cut out the music in the halls it seeps into the rooms. I was surprised at the noise level. I have earplugs but I would feel for another person trying to sleep. I wish you all the best.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Gillian O, September 2014
    Excellent location within walking distance of central city and cultural hub. Staff friendly and helpful. Room clean , but basic and restaurant good value. A chair in our room would have been nice as nowhere to sit except on bed( we were two nearly 70 year olds!)and few comfy seats to sit and read. Noisy at night with loud voices and trains. Rooftop kitchen and outside tables a plus.