Cooktown

  • Average customer ratings for this hostel

    • Average rating: 84%
    • Cleanliness: 79%
    • Condition of Facilities: 83%
    • Efficiency of Service: 86%
    • Friendliness of Staff: 90%
    • Location: 81%
    • Overall Atmosphere: 83%
    • Security and Safety: 86%
    • Value for money: 83%
    36 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Marguerite S, August 2014
    • Cleanliness:20%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating68%
    Robin T, July 2014
    Accommodation is fine but filthy kitchen and not enough sweeping etc around the hostel area. Friends in the motel area had much nicer situation.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Penelope G, October 2013
    Pams place is a pleasant walk to town. The manager was helpful. I found it noisy in the early morning 5am when workers got ready for work and noisy late 10pm on Saturday night .
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Jean R, August 2013
    The room we stayed in had very good facilities - nice clean shower and toilet, and rooms were mopped daily. Our only concern was the kitchen, which appeared not to be cleaned regularly in the cooking area. There were a lot of people cooking at the time of our visit, so we tended to eat out or have microwave meals. However overall a very pleasant stay in Cooktown YHA, and nice friendly people.
    • Cleanliness:40%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating72%
    Tina L, March 2013
    Staff is friendly, hostel was hard to find because entrance is quite hidden. Rooms are nice, but not so clean as I know it from other YHA hostels.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Joel D, January 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Lysia M, July 2012
    The hostel was a reasonable distance from the main town area, if you don't mind a walk it's ok. The hostel was full of workers from a local bananna farm, so was very busy during meal times but very quiet during the day while they were at work
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating62%
    kristina w, November 2011
    this is quite a interesting hostel. Staff was friendly and the bathrooms were clean and tidy. room was very small but all have aircon which is great. however there were heaps off fruit picking people there which made the hostel quite noisy with peopl
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Kevin , September 2011
    This hostel has good facilities, friendly &helpful staff, &clean &comfortable bedding.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Andrew B, August 2011
    Enjoyable stay in Cooktown with great weather. The room (Twin/Bathroom) I had was great and well appointed. Hostel court yard, pool and leafy surrounds create a relaxing and cool oasis during the heat of the day. Some walking is required to get to at
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Arthur H, August 2011
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating98%
    sloane , July 2011
    highly recommended. amazing hostel in unreal town with so many trips to do and things to see. cooktown has to be seen to be believed.
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating62%
    Jenny K, July 2011
    Scott was welcoming and the hostel is value for money but I do not think this hostel really meets the usual YHA standard and I would prefer a quality campground. It should be cool in summer as all rooms are very closed in and it has a shady courtyar
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Ken , May 2011
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Malcolm , November 2010
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    LUIS A, October 2010
    Estuvimos alojados una noche en una habitacion con cama de matrimonio, ba?o y cocina. Todo muy cuidado y bastante higienico. Un sitio tranquilo con gente agradable. Lo recomendamos.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Leanna R, October 2010
    I have a real affection for Pam's Place. This was my 4th stay there. I enjoy Scott and Roy and the other staff. Cooktown is my favorite way place to end a long trip around Australia. Feels like home!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Mel B, September 2010
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    wendy w, July 2010
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:40%
    • Value for money:100%
    Customer Rating85%
    sachiko , June 2010
    I stayed during Cooktown discovery festival.They gave me a ride to Marketplace.They are really kindly.And they clean community kitchen twice a day.But many people use that kitchen,so it's difficult to keep it clean.I enjoyed stying at this hostel