Rockhampton

  • Average customer ratings for this hostel

    • Average rating: 79%
    • Cleanliness: 76%
    • Condition of Facilities: 73%
    • Efficiency of Service: 83%
    • Friendliness of Staff: 90%
    • Location: 71%
    • Overall Atmosphere: 77%
    • Security and Safety: 79%
    • Value for money: 81%
    267 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Anita S, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Stephen M, October 2014
    We enjoy our stay at YHA at Rockhamton. We felt the the Staff was very Friendly have a lot of Customer Service, I would recommend this YHA accommodation to anyone off my Friends.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating85%
    Monica F, September 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    CYRUS C, September 2014
    The staff is really friendly. It's just hard to find where the YHA at especially in rainy day.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating80%
    Cierwen J, September 2014
    It took a little time to find it. Rockhampton is a big place, however, once located, it's not far from two major shopping centres complete with a K-Mart for those little extras.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Elizabeth T, September 2014
    very friendly staff and guests. property rather run down and kitchen needed a thorough clean.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating70%
    Robbe V, August 2014
    Good hostel, only stayed for one night because there's not much to do in Rockhampton..
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Andermatt N, July 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Juliana P, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    LUCIE B, July 2014
    It was just perfect, in bungalow. We arrived at midnight and everything was ready for us. We took a double room and there was bathroom inside very clean. It very close to the bus stop to go to great keppel island and the staff was very friendly.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Gérard P, June 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating82%
    Michael B, May 2014
    Staff were excellent, really friendly, cleaners great. Kitchen was nice and big and had plenty of facilities. Complimentary shuttle bus v much appreciated. Literally the only complaint I have is that there were four lockers in a room for six people. I mean, come on. But otherwise ace.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating50%
    Mariska O, May 2014
    The hostel is just an average hostel. Nothing special, but wat would you expect in a pass through city like Rockhampton. Dorm room was ok, showers ok and the kitchen was clean when I arrived. The only annoying thing was that apperently two other girls where able to check in very late in the night (1 Am and 3 Am) which ruined my good night sleep.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Liz W, May 2014
    Nice, friendly place to stay with good facilities. Forgot to advise that the air con in the room was really dirty and didn't work well but everything else A1.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Vera K, April 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating70%
    Robin B, March 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Kathrin G, March 2014
    Nice hostel in Australia beef capital.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    oren a, March 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    colin J, November 2013
    made my2 weeks working in Rocky more enjoyable
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Stuart H, October 2013