Surfers Paradise YHA

  • Average customer ratings for this hostel

    • Average rating: 81%
    • Cleanliness: 78%
    • Condition of Facilities: 73%
    • Efficiency of Service: 84%
    • Friendliness of Staff: 89%
    • Location: 79%
    • Overall Atmosphere: 78%
    • Security and Safety: 84%
    • Value for money: 83%
    1117 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Jessica B, December 2014
    Nicest hostel Iv stayed in. Lovely location, and across the road from the beach Hostel is a relaxed atmosphere and nice and quiet which is what myself and partner was looking for. All the staff are lovely, very kind and very helpful. We only booked 4 nights to start with and ended up staying 5weeks
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    CHI TSUNG K, December 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:60%
    Customer Rating58%
    Su S, December 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Helen S, December 2014
    I always visit this hostel when I need a break away. Bus 704 from train station Helensvale drops you at YHA. A patrolled beach nearby. Large shopping centre next door. Can jog/walk on beach or use the walkways next to the Marina. Spoilt for restaurants/bars. You can buy directly from the fishing boats early morning - prawns, fish & crabs. Great fish and chip shop next to Versache Hotel.
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating70%
    Kevin T, December 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating68%
    Wu C, December 2014
    Generally acceptable and it has a good view. Staff is fine but the facilitates need much improvement. Bed sheets and room smell weird.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Claudia S, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating85%
    pengtao l, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Charlotte r, December 2014
    I enjoyed my stay. Every member of the staff was very kind and couldn't be more helpful.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Isaac F, December 2014
    Friendly & very clean
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating85%
    Martin F, November 2014
    Stayed here a couple of times... Love the atmosphere, always felt at home.. As a mature traveller (46) I didn't get the 'what's a guy your age doing' feeling that I've had at other hostels... Great desk staff.. Always helpful... I'll miss you :(
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Ramon S, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Ryan C, November 2014
    Close to the beach, free rides in and out of town during the day, awesome staff and lots to do
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Francis G, November 2014
    Great location, but room was smelly thanks to the alcoholic guy in the bed below me
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    carole L, November 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Usman K, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Siobhan L, November 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating55%
    LAURA E, November 2014
    I USUALLY TRAVEL WITH MY KIDS, AT SURFERS PARADISE THERE ARE NO FAMILY ROOMS, SO I HAD TO BOOKED A FULL ROOM...PAYING FOR ALL THE MEMBERS. I HAVE BEEN IN OTHERS YHA THAT THEY AGREE TO MAKE A DISCOUNT FOR THE KIDS. SOMETIMES, I PAY JUST ONE KIDS INSTEAD OF TWO. AT SURFERS, THERE WERE NO REDUCTION AT ALL. NOT VERY FRIENDLY WITH FAMILIES.I KNOW THAT THE MAIN CUSTOMERS ARE YOUNG PEOPLE, BUT FAMILIES?
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:20%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating48%
    Mathias F, November 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Xin L, November 2014
    It is a little bit far from the sufer paradise but the staff provides free shuttle bus to there. The surroundings are good.