Surfers Paradise YHA

  • Average customer ratings for this hostel

    • Average rating: 82%
    • Cleanliness: 78%
    • Condition of Facilities: 75%
    • Efficiency of Service: 85%
    • Friendliness of Staff: 89%
    • Location: 80%
    • Overall Atmosphere: 81%
    • Security and Safety: 87%
    • Value for money: 83%
    1106 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Ramon S, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Ryan C, November 2014
    Close to the beach, free rides in and out of town during the day, awesome staff and lots to do
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Francis G, November 2014
    Great location, but room was smelly thanks to the alcoholic guy in the bed below me
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    carole L, November 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Usman K, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Siobhan L, November 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating55%
    LAURA E, November 2014
    I USUALLY TRAVEL WITH MY KIDS, AT SURFERS PARADISE THERE ARE NO FAMILY ROOMS, SO I HAD TO BOOKED A FULL ROOM...PAYING FOR ALL THE MEMBERS. I HAVE BEEN IN OTHERS YHA THAT THEY AGREE TO MAKE A DISCOUNT FOR THE KIDS. SOMETIMES, I PAY JUST ONE KIDS INSTEAD OF TWO. AT SURFERS, THERE WERE NO REDUCTION AT ALL. NOT VERY FRIENDLY WITH FAMILIES.I KNOW THAT THE MAIN CUSTOMERS ARE YOUNG PEOPLE, BUT FAMILIES?
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:20%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating48%
    Mathias F, November 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Xin L, November 2014
    It is a little bit far from the sufer paradise but the staff provides free shuttle bus to there. The surroundings are good.
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:20%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating35%
    Ezequiel S, November 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Xiaowei X, November 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    kara e, October 2014
    Awesome.. this is an awesome backpackers.. I stayed for a work conference.. mid week.. the staff were very friendly.. thanks groovers.. I will stay again..
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    YU CHUN H, October 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating68%
    Chris S, October 2014
    Could need some paint and new furniture. Beds partly broken, year old matrass- covers, sheets and pillows dirty!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Pascal B, October 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Helen S, October 2014
    Great location, fantastic restaurants nearby. Beach 10 out of 10 and swimming areas are supervised by life savers. Great sea breeze. Good safe area and quiet.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Hyun Jun K, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Andrew C, October 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Mansour A, October 2014