Noosa Heads

  • Average customer ratings for this hostel

    • Average rating: 84%
    • Cleanliness: 79%
    • Condition of Facilities: 75%
    • Efficiency of Service: 83%
    • Friendliness of Staff: 90%
    • Location: 96%
    • Overall Atmosphere: 86%
    • Security and Safety: 82%
    • Value for money: 78%
    470 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    Elisa S, July 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Sheree A, July 2014
    A lovely hostel in a great location. The staff were very friendly and helpful and there is a very relaxed atmosphere.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    John H, July 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Robert C, July 2014
    Nice hostel and very friendly staff and manager, just WAY too noisy at night. Paper thin walls meant it was impossible to sleep properly as I could hear people walking up and down the hallways at all hours of the night.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating88%
    Jane E, July 2014
    Great hostel in the centre of it all. Lovely lounge/ bar area an plenty of eating space. Good kitchen, though not much space to eat if you've cooked yourself a meal. Kitchen was not near to the room. Very minor things though because this is a lovely hostel with a great atmosphere and lots of activities- really wish I'd stayed longer!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    GERALDINE // Dishy G, July 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating78%
    Tamsin H, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Heidi M, July 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating52%
    Andrew P, July 2014
    Crash bang stomp stomp all bloody night. Best thing was that they readily gave me a refund for the second night I had booked but had to cancel before I lost my mind from no sleep. I had a double room to myself and still heard every footfall, even next doors alarm which went on for ages before the idiot stopped it because I banged on the door. Me, I too old to stay at a YHA learned my lesson.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Nathan A, June 2014
    Great atmosphere and a rowdy Friday night was magically quiet after 11pm. However old creaky floorboards and concrete mattresses made sleeping a challenge.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Tara P, June 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Tina Marie S, June 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Matthew W, June 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Jenny T, June 2014
    It was great!!! Great location, a super friendly staff and a great atmosphere! One of the best hostels I stayed in!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Sofie W, May 2014
    Nice hostel, very friendly & helpful staff! Excellent location, close to main beach & national park, about a 15 min walk to supermarket (Coles). Nice rooms, great lounge to hang around in. There are little powerplugs in the room, but you can give reception your phone/computer/ ... to charge. Wifi is okay priced $1 for 1 hour - $2 for 4 hours.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Rachelle H, May 2014
    • Cleanliness:40%
    • Condition of Facilities:20%
    • Efficiency of Service:40%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating55%
    Carina T, May 2014
    Location: great, close to the main beach, heritage-protected; it's a hilly 15 min walk to Woolworths & Noosa Junction (but they have a shuttle bus). My room was very small, narrow, dirty, bright (no curtains) and noisy. No lockers, just two sockets for 5 people. Kitchen is way to small and poorly equipped, far too little fridges for so many people. Bathroom: small, not very clean, defective.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Andre T, May 2014
    Good hostel, all relevant facilities included and very friendly staff! Also perfect location!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Ann J, May 2014
    Reception staff VERY helpful and friendly. Rooms clean. Bathrooms basic but kept in good order. Bar and café had a nice ambience. Loved the heritage building. Only one minor complaint - couldn't make a cuppa when I woke up early, as the communal kitchen was locked until 7.30 a.m.
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating50%
    Gregory S, May 2014
    Nice building and setting but some staff were very rude and unhelpful. This left an unpleasant aftertaste, in what should have been a relaxing holiday. Also the room was not cleaned properly and the sheets and pillow covers were dirty. Will not be going back to "Hells Lodge" ever again.