Sorrento

  • Average customer ratings for this hostel

    • Average rating: 89%
    • Cleanliness: 94%
    • Condition of Facilities: 88%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 92%
    • Location: 91%
    • Overall Atmosphere: 86%
    • Security and Safety: 89%
    • Value for money: 89%
    149 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Josh B, September 2014
    The hostel was great! Comfortable beds, great facilities and really close to the center of town. The kitchen is really well equipped and theres even a BBQ and herb garden in the back that you can get fresh herbs from!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Bernice L, August 2014
    Location is fabulous, easy to get to main street and the beach. Nice cosy house and wonderful host Evonne made sure we were well looked after. Must give a thumbs up to the quality of the beds! Its firm and felt almost new unlike most hostels where the beds have been dented from over-use. Great place, highly recommended! ;)
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating82%
    WonMoo K, July 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating95%
    Rachel T, July 2014
    My friend and I booked a private double bed room and it was extremely easy to book the room with YHA Sorrento. The room was really cosy, a good size for two people and the bathroom was really spacious too. There was complimentary shampoo and conditioner, which was a pleasant surprise for us. Overall we had a really good experience and will definitely come back again (:
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Wei Yeh L, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Paul H, June 2014
    I complained about the kitchen tap leaking and Evonne had it repaired in no time. Excellent service and very cosy with the open fire.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Anita D, June 2014
    Sorrento YHA has lots of charm, friendly staff and a fantastic location, only minutes away from Sorrento's main shopping strip. Highly recommended.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Suzanne W, June 2014
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Bryan D L, May 2014
    Needed a good sleep away from the big smoke with a touch of salt in the air and some easygoing buddies; it all worked out. My only regret was not getting to know them all a bit better! Thank you Sarah.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Ruangvuth T, May 2014
    The staff was on the premise only when I checked in but after that, no staffs on site, well, there was a young man who was very helpful but I don't think he is one of the staffs, he was more like another guess. There were no towels prepared for us in our room and that young man just helped us out. Good thing is there was free milk for guests in the fridge.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Tasha M, April 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    ELIJAH N, April 2014
    We arrived late night and it was dark with rain. Couldn't find any signboard towards the hotel which the location is a bit uphill surrounded by trees. After the roundabout we got lost. Probably can put bigger signboard at the roundabout, which way to exit. Anyways it was a great stay, we enjoyed so much even though we'd checked out early morning to catch 7am ferry.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Sharon B, April 2014
    Evonne you run a good ship! Many Thanks
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Dale W, April 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating82%
    Adrian P, April 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    pat m, March 2014
    Most people won't have our experience, but you need a mobile phone on arrival before 5ish as the manager displays her mobile number to ring for key access. Inconvenient as we didn't have one and had to go back up the main street to the tourist office who rang for us.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Graham O, March 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Katherine G, March 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Gwenith H, March 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Francesca G, March 2014
    Overall this hostel is very nice, clean and the owner very friendly and helpful. Location is good too. The big downside is that it is extremely noisy! Take your earplugs with you!!