Melbourne Metro YHA

  • Average customer ratings for this hostel

    • Average rating: 86%
    • Cleanliness: 87%
    • Condition of Facilities: 82%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 90%
    • Location: 83%
    • Overall Atmosphere: 85%
    • Security and Safety: 88%
    • Value for money: 82%
    4152 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:20%
    • Friendliness of Staff:40%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating50%
    gloria w, January 2015
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating52%
    Aline C, January 2015
    The common area is too small, and too dirty. There are too many people in the hostel for the amount of sinks, tables, ovens, microwaves, sofas, and etc. The rooms are dark and the bathrooms are average. The location of the lockers isterrible and they're dirty. But the staff was very heplful and nice.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Stefen M, January 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Kay D, January 2015
    Excellent hostel better than some hotels. friendly staff. Good location.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Naoya O, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating78%
    Joëlle H, January 2015
    Very well located
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Frieda S, January 2015
    Had a great stay in this hostel recently, met some lovely roommates and felt very safe, clean and staff were extremely helpful but it was a bit too far away from the centre, that said I would recommend it to anyone visiting Melbourne, staff here were a bit dour, but overall it was great!
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Natascha H, January 2015
    Great Hostel, a very nice place to stay in Melbourne. Very friendly and helpful stuff. Awesome view from the roof top.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Bixin Z, January 2015
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:40%
    Customer Rating62%
    Alejandro L, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:20%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:20%
    Customer Rating62%
    Romain L, January 2015
    • Cleanliness:80%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:20%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating55%
    Cathy O, January 2015
    The family room without ensuite was too small. Groceries too far away. Drunk people out front yelling til 2.30am.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Carolin Z, January 2015
    Shower cabins are bit too small but all in once I am happy. Cheers
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Brendan B, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    ANNETTE S, January 2015
    Five star. When the construction work is finished next door it will be so much better
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Mary M, January 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    david e, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Anna P, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Chris B, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Anna P, January 2015
    We had the family room and it was perfect for us, 2 adults and 3 kids. Plenty of room and everything we needed. thanks, we will be back and have already recommended to friends