Melbourne Metro YHA

  • Average customer ratings for this hostel

    • Average rating: 84%
    • Cleanliness: 86%
    • Condition of Facilities: 81%
    • Efficiency of Service: 85%
    • Friendliness of Staff: 86%
    • Location: 82%
    • Overall Atmosphere: 80%
    • Security and Safety: 88%
    • Value for money: 80%
    4078 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lenka S, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Sandra B, December 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating78%
    Bonnie M, December 2014
    Location is excellent.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Wai Ki T, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Elna-Maree E, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    CHUN I C, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Kevin P, December 2014
    Loved the sundeck, the fresh water and the fact the hostel is a bit outside of all the trouble in the city, so pretty quite. Well quipped and spacious kitchen. All in all very clean and comfy and friendly, helpful staff.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Kyle W, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Adrienne J, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Momoko N, December 2014
    Spacious kitchen and dining, hot shower, location are good. Not vacuum the room everyday, no free luggage storage instead $2/day locker.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Ulrike H, December 2014
    Great to have a car park on site. And TV in room.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Janina T, December 2014
    Overall brilliant. From one mum and a group of 18 year olds.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Anya O, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    Peter C, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Michelle H, December 2014
    The reception staff very kindly changed my room, as somebody had slept on the bed and the room had been taken over by 3 people already. The room I was changed to, was initially empty so I got to choose my bed; when I returned there were 3 NZ girls who were really quiet and very pleasant to share with. Overall accomodation basic but clean and organised. A little out of town, but not too far.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating95%
    Mark H, December 2014
    Great location and nice hostel, we keep coming back
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Sallie D, December 2014
    I only stay one night but it was nice clean and quite. Staff on arrival was a bit wierd...i had booked breakfast as well he claimed i had to pay for breakfast and i just left it the next money i asked again and sure enigh i did have breakfast included fir one night it was ok but if your are staying more than 1 night buy something from super market $6.50 way too much.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating78%
    Malcolm H, December 2014
    This hostel is away from the busy central area, but within easy walking distance of public transport (tram 55 at Queensberry St.). Some rooms on lower floors have a poor view from the windows, but higher levels give a better outlook and the rooftop area gives fantastic views across the city. The guest kitchen is well equipped, with a pleasant dining area. Our room had its own TV set.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    David L, December 2014
    Overall atmosphere better than previously because TV and music kept well in the background, as it should be.Hence more real life and "prescence"" Thanks.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Li L, December 2014