Broome

  • Average customer ratings for this hostel

    • Average rating: 76%
    • Cleanliness: 65%
    • Condition of Facilities: 66%
    • Efficiency of Service: 80%
    • Friendliness of Staff: 83%
    • Location: 86%
    • Overall Atmosphere: 77%
    • Security and Safety: 78%
    • Value for money: 74%
    288 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Ryan F, July 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Janine C, July 2014
    The breakfast was very welcome and it was great to be able to walk into town quite easily and safely. The room was looking a bit tired but I thought the hostel was in the process of being improved. The pool would be very welcome in hot weather. The soccer world cup was on while we were there and there was a fun vibe with the international visitors.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Garry G, July 2014
    Good value YHA in the middle of Broome. Lot's of fun young people. Bit noisy and drink a lot but stop at 11PM.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating65%
    Judy T, July 2014
    Nice double room in the quiet corner of the Hostel. Neatly made beds and swept floors yet the curtains were hanging by strings and unable to be closed properly. Enjoyed the mix in age of the customers who had plenty of room to relax outside in the communal areas by the pool. A couple of noisy young men who became over excited by a televised soccer match could have been quietened by staff.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating78%
    Tony W, June 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    lancelot y, April 2014
    It's okay but i think the walls need to reach the top of the ceiling as noises can be heard throughout the whole of the building. Is it a tropical thing? However the free wifi is a winner (only good if you are near the bar). Location between town and airport is a winner. You need to catch the bus to cable beach though.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Justin P, April 2014
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating55%
    Jens S, November 2013
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating80%
    Sebastian S, November 2013
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating58%
    Joseph L, October 2013
    • Cleanliness:20%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Brian C, October 2013
    Good Value, friendly helpful staff, good location. However needs attention to maintenance and cleaning. Men's downstairs bathroom permanently stank due to urinal not flushing properly also some basins permanently out of action. Also chairs and tables in open shared areas were sticky and in need of a clean.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Zdenek S, September 2013
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Tommy W, September 2013
    I doubt this hostel in the first place after reading some negative comments online. However it is actually not as bad really. I dont care about couple of noises or bathroom condition or whatsoever. I had a good sleep, good friends, strong hot shower, swimming pool, lil pub. If you are not a fussy person, this hostel is a good value. Only the flies in the kitchen/tables area should be controlled
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Tommy W, September 2013
    I doubt this hostel in the first place after reading some negative comments online. However it is actually not as bad really. I dont care about couple of noises or bathroom condition or whatsoever. I had a good sleep, good friends, strong hot shower, swimming pool, lil pub. If you are not a fussy person, this hostel is a good value. Only the flies in the kitchen/tables area should be controlled
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:100%
    • Overall Atmosphere:20%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating45%
    Renata C, August 2013
    The hostel is run by unexperienced mostly unfriendly backpackers from Britan and Italy. They are into partying, drinking and so on and etremly loud bang bang music usually 12 hours nonstop. There is no space you can escape to have a quiet read or sleep before midnight or at times 2 a.m. The garden is nice and the pool too, also the kitchen and lounge is nice. Its not what you expect from a YHA
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Raphael H, August 2013
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating50%
    Emma O, August 2013
    Pool did not have water in it. 12 bed dorm was noisy from 5:30am daily and only had one powerpoint. Bathrooms were dirty and floor was constantly wet. Have to pay seperate deposits for cutlery, crockery and pots/pans. Expensive internet.
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Stuart M, August 2013
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Gabor B, August 2013
    Convenient location within walking distance of Broome Airport and local public bus service; clean kitchen and eating/relaxing areas; helpful staff.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Berenice L, July 2013
    The women's bathroom on the 2nd level needed more maintenance and the showers could have done with a proper scrubbing.