Albany YHA

  • Average customer ratings for this hostel

    • Average rating: 83%
    • Cleanliness: 82%
    • Condition of Facilities: 74%
    • Efficiency of Service: 82%
    • Friendliness of Staff: 88%
    • Location: 92%
    • Overall Atmosphere: 82%
    • Security and Safety: 81%
    • Value for money: 82%
    299 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Vairamuthu K, September 2014
    Toilet facilities should be more.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Paul B, August 2014
    Nice place, friendly people, clean but don't touch Jeff's food ;-)
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    margaret k, August 2014
    bathroom upgrade meant only one toilet and shower for a lot of people! we may not have stayed there had we known this. very good location and interesting town,good kitchen facilities maybe more room for lounge area.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Zhong Xiang C, July 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Marie C, May 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating60%
    YANDONG L, May 2014
    There's no information that the family room rate is for two adults and three children when I was booking online(I chose five people over 18 when I was booking and successfully booked and payed). I had to pay more for 5 adults after I have lived there for one day. If I knew the rate when I was booking I would have another choice. Anyway, the YHA is ok and Albany is beautiful.
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    susan m, May 2014
    Flat TV in room was great, quiet, well located
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    supoj s, April 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Chantal W, April 2014
    Really nice and awesome staff. Felt like being part of the family. Good location. Beds were comfortable and there was free breakfast. The only thing that could be improved would be to bigger bathsrooms.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    julie h, April 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    robert w, March 2014
    location perfect, kitchen storage below par, staff excellent, no herb garden, small maintenance items annoying, partly because they could be so easily rectified. eg sticky surface of the tables in the dining room; dripping shower head in the male upstairs bathroom, in spite of the encouragement to save our precious resources and with the outside door left unlocked for my very pleasant 3 nights.
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating50%
    Coralie R, March 2014
    I would not recommend this hostel : very noisy, very dirty. The staff is however very friendly and helpfull.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Maria v, March 2014
    The house had a cosy, comfortable feel to it. The location is very convenient. The kitchen felt like a country kitchen. The free tea and coffee facility was a pleasant surprise, as well as the free breakfast. Thank you.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    Ian W, March 2014
    Very much a 'party' hostel largely populated by long stays working at the meatworks. Still pleasant, however.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Katrin W, March 2014
    All was ok. Kitchen fully equipped. Nice location.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating78%
    Carsten G, November 2013
    Nice rooms. Friendly stuff. Kitchen could be cleaner.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:40%
    • Security and Safety:20%
    • Value for money:80%
    Customer Rating65%
    Grant S, October 2013
    Friendly check-in staff. Centrally located. But long term residents leave room doors and security door unlocked most of the time.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    Tim M, September 2013
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating62%
    Christof J, September 2013
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    TIEN CHUN C, September 2013