Esperance

  • Average customer ratings for this hostel

    • Average rating: 72%
    • Cleanliness: 71%
    • Condition of Facilities: 60%
    • Efficiency of Service: 76%
    • Friendliness of Staff: 85%
    • Location: 82%
    • Overall Atmosphere: 71%
    • Security and Safety: 66%
    • Value for money: 65%
    113 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating45%
    SHASHANK M, October 2014
    This is substandard by any standard. Needs to be pulled down and rebuilt. The rooms are not up to the mark. The wash rooms are dirty & unhygenic, the showers are dirty and the tiling chipped everywhere. I wouldnt recommend anyone this place. Shame on YHA. The YHA Perth in comparision is a 5* hotel. I am not surprised with the feedback others have given. Except for the great location nothing good.
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating25%
    Kaming C, October 2014
    • Cleanliness:40%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:20%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating28%
    chandrappan p, October 2014
    worst place to stay. not one toilet has a lock. toilets like pig sty, no free wiif, got to pay for internet where no acess in rooms
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating58%
    Angie Ping Ping N, October 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating65%
    Daniel C, October 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating80%
    Gerd M, September 2014
    After 2010, my 2nd time in Esperance. Now I am travelling around the world by bicycle.I stayed at the YHA for nine nights. I had a twin room for 66 AUD/night, which is quite overpriced, but I do not like dorms. the managers are very friendly and helpful. all is clean but many areas need more maintenance or even replacements. ca. 2km to town centre. I had a great time there and would return.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Dewald S, July 2014
    Well run. Not busy when I was there.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Annette B, June 2014
    Friendly hosts, heaps of room - huge lounge, dining and kitchen area, and the sea is just over the road
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating80%
    Beatrijs K, April 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating70%
    Kimberley T, April 2014
    I would recommend it but only for the price and the location, the cleanliness and condition of the facilities is well below par - especially for a YHA hostel. In particular the showers were very dirty, 2 showers didn't work, leaving only 2 for god knows how many females!!
    • Cleanliness:60%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating55%
    Ankit m, April 2014
    This is worst YHA I have ever been to , the whole YHA needs renovations , the floor boards are in such poor state that any walks on them can be heard for miles. The 24 Bed multishare was horribale with single beds welded on top of each other and in such poor state. Games and play room had nothing to entertain all board games were missing. Couch and other seating area were in bad state n stinking
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    ANAND P, April 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Catherine G, April 2014
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:20%
    • Value for money:40%
    Customer Rating55%
    p w, April 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    German M, April 2014
    Diana and I spent a wonderful time on Esperance Yha hotel. I would like to thank to the amazing staff over there. these two ladies as simple the best staff all over the world.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating68%
    Jay H, March 2014
    This place is pretty old and run down. The staff are really friendly and helpful tho. I got a twin room and it stank of wet dogs and the windows were nailed shut so I couldn't air the room. Wasn't a great sleep. A few km out of town too. There is a really good bar tucked away behind with excellent food. This is the only budget option in town unless you tent it.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating60%
    Kathy L, March 2014
    Outdoor showers. You have to pay to rent cutlery and crockery! Bit of a rip off as the hostel is more expensive than usual already. Not always someone in the office. Bikes are free to rent, but not in great condition. Internet/wifi very expensive, too.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    gillian h, March 2014
    This hostel was home from home. It was as if a large family were gathered together to stay at ones favourite aunties house. All the guests were loving it and we all felt so comfortable and cared for. One basked there, in the secure feel of moments of real happiness in ones childhood. Just the most special and unique stay and memories treasured for ever. A huge loving thank you to the wonderful wardens.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Lucy L, March 2014
    Staff were very sweet and nice people,but the hostel needs a lot of repairs, specially the bathrooms and the kitchen. The bedroom where comfortable and clean and the location of the hostel was great.