Pemberton

  • Average customer ratings for this hostel

    • Average rating: 87%
    • Cleanliness: 87%
    • Condition of Facilities: 89%
    • Efficiency of Service: 83%
    • Friendliness of Staff: 86%
    • Location: 90%
    • Overall Atmosphere: 89%
    • Security and Safety: 87%
    • Value for money: 88%
    86 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    debora b, October 2014
    Central location. Has a cottage feel with modern amenities. Enjoyed our 2 day stay.
    • Cleanliness:60%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:40%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:20%
    • Value for money:40%
    Customer Rating38%
    Kaming C, October 2014
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Junell J, October 2014
    We really like the Pemberton Dean St YHA. We walk the Bibbulmun Track and find it very handy. Close to supermarket, Pemberton Hotel, café, bus stop for journey to and from Perth. Management are very co-operative. Pleasant gardens and verandas. New washing machine and dryer
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Jieying Z, October 2014
    Nice and clean environment
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Dannielle V, September 2014
    Lovely period cottage which is the perfect location for seeing all that Pemberton and surrounds has to offer. We had the Queen room and it was bright and comfortable. The shower and amenities were well looked after. Great fire place in the communal lounge, which whilst we did not light, there were wood and supplies to do so. Definitely stay here again.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Philipp S, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Chui Jayn W, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Natalie H, July 2014
    This hostel is a gorgeous old workman's house with loads of character and excellent facilities including a wood fire. I definitely recommend staying in this cosy hostel.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Jenny B, May 2014
    The main hostel is dedicated to seasonal workers. Travellers have a very nice cottage, opposite the supermarket and a moments walk to the Main Street. We stayed for two nights in the double room, and the cottage was lovely, with a very welcome wood stove. Only one toilet and one bathroom/shower was a bit limited on the first morning as the hostel was full. The next night we had the whole place
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Marie C, May 2014
    Excellent, very clean and comfortable atmosphere. I loved the fireplace and appreciated the firewood all ready to go. It was warm and homey.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Shelagh J, May 2014
    This is a lovely small hostel, I think a small 3 bedroomed family home originally. My only small critism was the lack of internet connection. This was not a major issue as we were only there for one night but it could prove irritating if spending four or five days there.
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Deb M, April 2014
    Lovely outlook from Room 3. Very rural quaint location in the centre of town. Only 3 rooms. Very well equipped. Walking distance to the pub!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:20%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating68%
    Dave H, April 2014
    Keys/check-in supposed to be available at 2pm. No-one turned up until 4-30. Both the reservation confirmation & the notice in office said check-in from 2pm. When staff member arrived he said notice put there by management. Reception not open until 4-30 as he works. Phone number went to office answerphone. The manager apologised next day but my only day in Pemberton was ruined.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    julie h, April 2014
    Felt like a local sat on my own back porch as the sun went down
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:60%
    Customer Rating65%
    julia m, March 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Catherine B, November 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Wei Chen L, October 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    pak kin t, September 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Simon F, August 2013
    Rocked up soaking wet, cold and tired and have to admit was a little worried looking at the reception. However, had a friendly welcome and directed to the cottage. This was lovely! Comfortable, clean and warm! Lovely fire, bathroom and kitchen plus comfortable beds! I would highly recommend and already thinking of a return trip to ride the bike trails.