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Armidale

Average customer ratings for this hostel

  • Average rating: 81%
  • Cleanliness: 86%
  • Condition of Facilities: 82%
  • Efficiency of Service: 82%
  • Friendliness of Staff: 90%
  • Location: 69%
  • Overall Atmosphere: 76%
  • Security and Safety: 82%
  • Value for money: 82%
52 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 75%
Amanda S, April 2012
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 75%
Jana S, February 2012
"if you like the nature and camping (I lived in a caravan) it?s a nice place to live for 3 days..."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 40%
  • Overall Atmosphere: 40%
  • Security and Safety: 100%
  • Value for money: 60%
Customer Rating 70%
Brett G, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Helena S, January 2012
"could not have asked for more! Great staff, they put me in a caravan cos of number of hostellers - peace! In any case, Armidale is a great place - DO TAKE THE FREE HERITAGE TOUR - would love to go back."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 93%
Manuel W, December 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Civan A, September 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Nicole M, September 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Handi Q, September 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Natasha C, July 2011
"My only issue about the most recent stay is that there were a large group of young people in their late teens/early 20s that were very loud & disruptive. I think the managers ought to clamp down on disruptive guests better. Those people put a dampner on my stay but the actual hostel was good. My suggestion to this would be have TV room/games room open later than 10pm!!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
christina c, July 2011
"i was very comfortable with all parts of the hostel on a very cold night. the 3 other occupants were great company and i would strongly recommend this hostel to other travellers."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Maxine K, July 2011
"Lovely atmosphere A bit of a hike into town but overall very pleasant"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Corina M, June 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 90%
Susan M, April 2011
"This hostel is a bit out of the way, so you would need transport. The staff are very friendly and helpful. The facilities are very clean and comfortable."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 68%
Richard M, April 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Mac H, April 2011
"If you are using GPS to find this hostel you need to know it is in Barney St! Waterfall Way is actually a series of different streets and probably won't come up on your GPS. Once found, the hostel is clean and well organised. I only stayed briefly but it was ideal."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 20%
  • Value for money: 100%
Customer Rating 83%
Dominic O, April 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
carl brooks , March 2011
"I thouroughly enjoyed my stay at Pembroke and would recomend it to any other like minded travellers, the staff are extremely helpfull and friendly and i cannot thank them enough for there excellent service and attention. Carl, Manchester, UK"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 40%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 73%
Heather A, August 2010
"Facilities clean and staff really helpful but at the end of the day this is a caravan park some distance from town and not a traditional youth hostel. Armidale is a great little town bursting with hertitage buildings and well worth a visit."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 40%
  • Overall Atmosphere: 40%
  • Security and Safety: 40%
  • Value for money: 80%
Customer Rating 68%
Felix M, July 2010
  • Cleanliness: 80%
  • Condition of Facilities: 40%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 40%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 20%
Customer Rating 63%
Marian S, July 2010

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