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Port Macquarie

Average customer ratings for this hostel

  • Average rating: 80%
  • Cleanliness: 80%
  • Condition of Facilities: 74%
  • Efficiency of Service: 82%
  • Friendliness of Staff: 87%
  • Location: 85%
  • Overall Atmosphere: 78%
  • Security and Safety: 79%
  • Value for money: 78%
345 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Robert E, January 2012
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 20%
  • Value for money: 60%
Customer Rating 58%
Walter D, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 68%
Julia N, January 2012
"Pretty good location. Hostel is small so our double room with ensuite turned out to be 2 blocks away, and was actually a one bedroom apartment in an apartment building. So lots of room and private which was nice but very uncomfortable bed and couch, grungy, and the bathroom ceiling had black mold."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 40%
  • Value for money: 60%
Customer Rating 70%
Gerald B, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 83%
Vanja H, January 2012
"It's a very small hostel but I liked it, it was a lot more intimate and friendly than many other hostels. It's only a short walk to the shops and the koala hospital so that was nice, and the staff was very friendly."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 60%
Shen-Yuan C, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
John T, January 2012
"We stayed in the double room across the road from the Hostel and we were very happy with the position, cleanliness, facilities etc except for road noise which can't be helped."
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 70%
Sebastian O, January 2012
"The hostel is okay, nothing for high expectations. The rooms were clean, so were the showers. The hostel is quite old, so nothing fancy. Location is quite good, 5min walk to the beach."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 73%
LUKE Q, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
Claire B, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 88%
Katharina S, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Abhay A, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 20%
  • Friendliness of Staff: 40%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 55%
Guy C, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 40%
  • Value for money: 60%
Customer Rating 73%
Rosie H, January 2012
"although the staff were extremelly friendly, they seemed to disappear quite frequently with no contact details left for us to contact them with any queries. The location of this hostel is awesome! However the doors in the hostel are hard to lock and are most often left unlocked so i didnt feel that my things were safe. There were lockers but only in the communal area and very small"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
abheyjit b, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
Encina V, January 2012
"This YHA is one of the best hostel I have ever been in my trip around Australia. I recommend it!!!!"
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Elisa P, January 2012
"Friendly small hostel. Only one house with a few dorms. Doublesrooms are lokated over the street in a separate building. Facilities and mattrasses are not the newest."
  • Cleanliness: 40%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 63%
Tina H, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 78%
Benjamin S, January 2012
  • Cleanliness: 40%
  • Condition of Facilities: 20%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 40%
  • Overall Atmosphere: 60%
  • Security and Safety: 20%
  • Value for money: 20%
Customer Rating 40%
Niall S, December 2011
"Damp and smelly rooms with no A/C and sand on the floor. Glad we only stayed one night."

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