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Port Stephens

Average customer ratings for this hostel

  • Average rating: 94%
  • Cleanliness: 92%
  • Condition of Facilities: 90%
  • Efficiency of Service: 97%
  • Friendliness of Staff: 99%
  • Location: 92%
  • Overall Atmosphere: 96%
  • Security and Safety: 93%
  • Value for money: 95%
196 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Murray S, April 2012
"Beautiful setting, lovely room, spotless, helpful staff - a great place to stay. Only wish we could have stayed longer."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Christopher P, May 2012
"A terrific place (you do need a car here I think) It has the lovely woodland of Tomaree NP all around and the bungalow we stayed in was called superior and it was."
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 100%
Customer Rating 85%
Hiroko K, May 2012
"there is a swimming pool, so you can swim in summer. in the kitchen there are some essential stuff for cooking, like oil, salt, sugar, BBQsauce etc. and they have a big BBQcooker,we could have BBQ."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Johannes F, April 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Sally H, April 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Jana F, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Pauline H, March 2012
"Nearest shops for supplies ~ 3km away by local bus (stops right outside hostel) - ask hosts for voucher for half price fares. Easy to explore the local area by bus. Small, very friendly hostel with helpful hosts. Lovely garden & swimming pool. 4 small cabins with a variety of rooms. Had 4-bed family room, quite spacious. Lovely outdoor kitchen, like dining in rainforest! Take insect repellant!!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 93%
Evelien v, March 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Christopher W, March 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 88%
Mark P, March 2012
"We really enjoyed our staff at Samurai Beach Bungalows. Mark and Sandy were really welcoming, as we're the other guests. Our 20 month old daughter loved the freedom to run around, as well as play with YHA dog, Bo. Just watch out for mosquitos as they like to bite!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Lisa B, March 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
Richard H, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Wallis B, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Berith C, February 2012
"We really loved our stay at Port Stephens YHA, the atmosphere and the setting among the trees was great. We stayed in a bungalow with en suite and the whole setup was very good. I can recommend this place to fellow travelers. Have nothing to complain about...Sandy and Mark are friendly and helpful hosts. Will come back sometime...."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Saori T, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Mathilde H, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 95%
Allison S, January 2012
"Lovely hostel in an idyllic setting!Private lodges with shared bathroom facilities.Had a lovely stay at this hostel. The kitchen area was nice to use,as it was outdoors! It was a great experience living in the 'jungle'!We awoke to the noise of kookaburras and other wildlife early in the morning! Nice beaches nearby, although a car would be recommended, as buses are not frequent."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Sara P, January 2012
"Beautiful location, well away from the party scene of the East Coast, but still social and lots of activities locally. Buses make everything accessible. Highly recommended!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Sue H, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
Joe M, December 2011
"A very laid back friendly place in a beautiful environment."

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