Search for a hostel

Port Stephens

Average customer ratings for this hostel

  • Average rating: 93%
  • Cleanliness: 91%
  • Condition of Facilities: 89%
  • Efficiency of Service: 96%
  • Friendliness of Staff: 99%
  • Location: 92%
  • Overall Atmosphere: 94%
  • Security and Safety: 91%
  • Value for money: 94%
180 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 95%
Allison S, January 2012
"Lovely hostel in an idyllic setting!Private lodges with shared bathroom facilities.Had a lovely stay at this hostel. The kitchen area was nice to use,as it was outdoors! It was a great experience living in the 'jungle'!We awoke to the noise of kookaburras and other wildlife early in the morning! Nice beaches nearby, although a car would be recommended, as buses are not frequent."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Sara P, January 2012
"Beautiful location, well away from the party scene of the East Coast, but still social and lots of activities locally. Buses make everything accessible. Highly recommended!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Sue H, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
Joe M, December 2011
"A very laid back friendly place in a beautiful environment."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Joanne B, December 2011
"I have not used YHA hostels for many years. This hostel exceeded my expectations. It was like staying at a good quality resort. I'll be back. Thanks."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Saskia S, November 2011
"It was a great stay with a lot of fun!! The area is great and everybody was very nice and helpful!! Just the moskitos were annoying..."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
Landon P, October 2011
"Probably the best hostel experience of all in Australia. Loved the setting, very nice small touches in the room, and our hosts were great at making us feel at home."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
matteo b, October 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
kristian b, October 2011
"Booked 2 nights ending staying 5. Sandy and mark make this hostel the place to stay. and couldnt do enough for us in finding stuff to do and making our stay enjoyable. be sure to check out marks syphon the python show"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Jia Jun Jay-Jay N, October 2011
"Very friendly staff, very helpful with guiding and directing of local attractions and amenities. Location is central to almost all tourist spots."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
jennifer p, September 2011
"excellent accomodation-warm and enviting double room! fabulous experience, is this really a youth hostel? Fresh, crisp linen, fab clean bathroom, loads of space, room facilities included mini fridge, tea,coffee,kettle, cutlery, DVD player + DVDs, all the creature comforts expected of a good hotel...do I need to say anymore! Will definitely be back, thanks for a restful stay!"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Diana F, September 2011
"It was a wonderful experience... the staff is amazing they concern about you and you feel like you have known them before...overall is an experience that you cant lose."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
Peter H, September 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Clare , August 2011
"Sandy was so friendly and helpful making several suggestions for our too short weekend stay of 2 nights. The highest praise - we'll be back!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Mat B, August 2011
"The only flaw - mosquitos ! Otherwise a little bit of paradise !"
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Barbara B, July 2011
"A little gem in a subtropical paradise. simple but fully adequate facilities, clean, wonderful settin amidst lush plants and trees (all planted by owners), nice pool (tho it was to cool to try it), koalas near by, not far to the many beaches, nice staff. a real 'holiday' experience"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Glenda H, July 2011
"Public transport at the door which gave excellent access to all the great bays of Port Stephens including Hiking and shopping which was so easily accessed by bus too. Bikes available for use to the local store. Quality private cottages extremely comfortable,clean and warm. Charming hosts who excelled themselves in making you welcome and very helpfull. Can well recommend at least 3 days stay."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Naomi S, May 2011
"Lovely comfortable cabins in idyllic surroundings. Both Sandy and Mark were extremely helpful and very friendly. The bush kitchen was amazing and we wish we could have stayed here longer!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Rike , May 2011
"We have seen a real life koala. This is one of the most beautiful places on earth. "
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
VICTOR , April 2011
"Excelent service and facilities. The staff at the front desk is very friendly and we really enjoyed our stay."

Print Hostel Details