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Sydney Railway Square

Average customer ratings for this hostel

  • Average rating: 88%
  • Cleanliness: 84%
  • Condition of Facilities: 86%
  • Efficiency of Service: 87%
  • Friendliness of Staff: 88%
  • Location: 93%
  • Overall Atmosphere: 88%
  • Security and Safety: 92%
  • Value for money: 84%
2201 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
QI L, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 83%
Elaine H, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Pam D, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Jayden P, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Ray P, February 2012
"Hi Gang, I've found staying at this YHA very good ! Staff are friendly, helpful and very patient. I have a brain injury and at time have trouble processing information hence the comments above."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Catherine J, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
qingqing g, February 2012
"excellent experience, clean bathroom and bedroom, the price is a little bit higher than any other hostel, but it is certainly worthy."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 80%
YU-MIN C, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 60%
Customer Rating 88%
Lisa B, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 90%
Keith M, February 2012
  • Cleanliness: 20%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 40%
  • Security and Safety: 40%
  • Value for money: 20%
Customer Rating 43%
Arnie v, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
Isabelle R, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Kyra B, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
moemi h, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Brian G, February 2012
"Great location. Staff very friendly, Carriages were amazing but need more power points. Only heard the trains once when other people in room open the door. Very Clean & tidy."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 90%
Paul D, January 2012
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 40%
Customer Rating 55%
CHIMEI P, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 70%
Catherine F, January 2012
"Next time I would book a carriage at the back. The rooms at the front of the Hostel are hot in summer & if you leave the only window open you might be bothered by the noise. People use the front area for smoking & even though they are meant to be quiet after 10pm I was kept awake most nights with loud noise/talking from outside, sometimes as late as 1am. The showers could have been a bit cleaner."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
MENG FONG C, December 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 98%
Jessica B, January 2012
"Great 5 night stay at Railway Square. Staff are fantastic, atmosphere is very laid back and chilled, rooms are comfortable and bathrooms are kept clean. Other guests were very respectful of eachother (unlike other hostels I've stayed in). Only thing I would say is that the rooms need more powerpoints. Four iphones fighting for one of two powerpoints made charging over night a little difficult."

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