Cairns Central YHA

  • Average customer ratings for this hostel

    • Average rating: 85%
    • Cleanliness: 83%
    • Condition of Facilities: 85%
    • Efficiency of Service: 84%
    • Friendliness of Staff: 90%
    • Location: 89%
    • Overall Atmosphere: 82%
    • Security and Safety: 87%
    • Value for money: 82%
    2131 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Tommaso C, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lasse Roemer S, August 2014
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating52%
    Fabio M, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Rene G, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Florian L, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    XIZI L, August 2014
    MEET A LOT OF FRIENDS ALL AROUND THE WORLD. AND STAFFS ARE VERY NICE.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating80%
    Sjoerd T, August 2014
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Veronica H, August 2014
    Very happy with standard of YHA hostels generally - they are of a much higher standard than many other backpackers hostels in Australia. This one is no exception. My only warning is that this is a party hostel and as such, don't expect to get a good night's sleep, particularly if your room is facing the pool/entertainment area. The hostel is conveniently located near the main shopping centre.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    PASCALE P, August 2014
    We were a family of 4, the rooms are spacious and the kids enjoyed the pan cakes for breakfast.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Diana B, August 2014
    I was really impressed with the facilities at the hostel, it was my first experience of staying in a hostel so i was not sure what to expect, but found it a great experience. I also liked that there were people of all ages, and I met some nice people there. the laundry was terrific - i wouldnt pack so much stuff next time! The only thing i would say though was that it was a bit noisy at night
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Darren S, August 2014
    Great location - opposite the central shopping mall Cairns Central. The freshly cooked pancakes are a welcome breakfast treat. Remember to bring a pad lock for the secure lockers provided in your dorm room.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Katie d, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating60%
    Jack L, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating85%
    David D, August 2014
    For an old guy heading off to walk the Kokoda track I found the YHA Cairns an ideal location to prepare. I enjoyed the Free Pancakes in the morning also and the friendly staff.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Robert S, August 2014
    Convenient location in tropical Reef city. Close to all services and supported be competent staff. Comfortable beds.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating95%
    Paul M, August 2014
    The only thing I found disappointing was half the outside recreation and eating area was a smoking area
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating80%
    Astrid D, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Penny L, August 2014
    Great location and very helpful staff.
    • Cleanliness:20%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating55%
    Gwen R, August 2014
    Kitchen is always dirty, there was no dishwashing liquid for almost 2 whole days. It's also too small and not very well equipped. Reception is understaffed and you always have to wait a very long time. Rooms are small but do have air con, and the pool is nice. Overall the worst YHA I've stayed in so far.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Erin C, August 2014