Cairns Central YHA

  • Average customer ratings for this hostel

    • Average rating: 91%
    • Cleanliness: 90%
    • Condition of Facilities: 90%
    • Efficiency of Service: 92%
    • Friendliness of Staff: 94%
    • Location: 92%
    • Overall Atmosphere: 92%
    • Security and Safety: 92%
    • Value for money: 89%
    2321 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    Larissa F, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    Agustin O, January 2015
    • Cleanliness:40%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating58%
    April B, January 2015
    Things that I liked about this hostel: Reception was very helpful in arranging my tours and questions. Travellers are really nice. What I disliked: They nickel and dime you for everything. They would charge you $8 to store your baggage while other hostels (e.g. YHA adelaide) would store it for free. This hostel also needs an upgrade and attention. The room smelled really moldy and gross
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    florence g, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Tracey D, January 2015
    This hostel has a really different feel to it. That probably stems from the tropical garden in the courtyard, gives the place a real zing. Totally enjoyed my time here and would highly recommend this as a great place to stay whilst in Cairns.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Valerie-Anne D, January 2015
    Great staff always ready to assist with our big luggages, organisation etc.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Garrick C, January 2015
    Definitely a place to stay! Clean, amazing and friendly staff, great location just a few minutes walk from the esplanade.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Gerhard P, January 2015
    Cairns itself is relaxed, friendly and has lots to offer and so is the YHA. A helpful staff, good facilities and a lovely (because not huge) building make you feel comfy.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Bodil J, January 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    SUQIN T, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Trevor B, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    M v, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Ranjith R, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Meryl G, December 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    WENG IN N, December 2014
    Excellent! Nice staff!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Mel C, December 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating95%
    Lyndon V, December 2014
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Alexander G, December 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Sarah S, December 2014
    I came in with 100 questions about booking fun tours, and bungee jumping, etc. (you know, touristy stuff). The staff member who helped me took care of me and gave me all of her attention while I was there. Fun and cool deck to eat food, good atmosphere. Thank goodness for them providing sheets though, since my mattress had stains on it.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating62%
    Kaitlyn L, December 2014
    The common is great but the atmosphere of the rooms are like being in jail. You should get rid of the florescent lighting and put individual lights with outlets for each bed.