Cape Tribulation YHA

  • Average customer ratings for this hostel

    • Average rating: 89%
    • Cleanliness: 89%
    • Condition of Facilities: 84%
    • Efficiency of Service: 88%
    • Friendliness of Staff: 89%
    • Location: 96%
    • Overall Atmosphere: 91%
    • Security and Safety: 90%
    • Value for money: 89%
    119 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    deborah m, July 2014
    It was a great location. Good value for a family
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Danielle W, July 2014
    Great hostel experience. We stayed in a three bedroom dorm (for couples) with shared bathroom & kitchen. Great facilities & location. Very clean. Staff very friendly yet took a while (too long) to take care of waiting guests in reception.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    John G, July 2014
    Fantastic stay.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Andrew R, July 2014
    Great location in the rainforest on the beach. Our family of four was cosy but comfortable in our family cabin. The facilities (cabins, bistro, pool area) are looking a bit tired; could do with a spruce up.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating62%
    Susanne G, June 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jennifer D, June 2014
    Very lovely place to stay, enjoyed the Bistro, great variety of meals ,lovely to get spoiled, people very courteous concerned and very helpful, lots of smiling people, service was great! Little details enjoyed that we could make tea and coffee in the room!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Gwenith H, June 2014
    Excellent service from Matt at reception - my arrival was delayed due to ferry delays due to an accident. He stayed at reception after hours to welcome me, made sure the chef had kept some dinner for me and gave me a very comfortable room.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Lisa H, May 2014
    The ladies at reception are phenomenal. Very helpful with advice on what to see and do in the area. Rooms also very clean and well-maintained. The only negative that I really experienced was the service in the bistro. The waitress was very rude during both meals that we were served by her. Also, avoid the hot breakfast. It's quite expensive for rather unpleasant food.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    ingrid p, October 2013
    The staff were very helpful and friendly - especially Matt on reception. He was very personable and very very pleasant and helpful. The facilities were amazing. I highly recommend the 3 bedroom bungalow with en suite. Not dissimilar to being in very costly accommodation, for a fraction of the cost. Great place in the jungle. Highly recommend a couple of days here. The reef trip was great
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Terence M, October 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Joseph L, September 2013
    As long as you don't have to interact with reception staff too frequently, this hostel is excellent. Location couldn't be better, the site is nice and relaxed and the housekeeping and restaurant staff were very helpful. Free Wifi was recently installed - flaky at times, but a nice touch!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ryan F, September 2013
    Excellent location, good setup with excellent meals available. Highly recommend visiting this to everyone!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Marina L, September 2013
    Amazing location in the heart of the raintree forest. It's just not the average hostel, there is no entertainement and people are not there to party. But as a couple we really enjoyed it !
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Andrea B, July 2013
    nice ensuite cabin... a bit hard to reach, there should be more signs on the road
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Rebecca Z, July 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Jennifer B, July 2013
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Heather M, July 2013
    Beautiful rainforest & beach, quiet & secluded location. (suggest you have a rental car or transportation booked. No store nearby so stock up prior to arrival if you plan to cook your own meals. We stocked up in Cairns as prices are higher the further North you go. A little tough to find as the entrance is off a non sealed road. Book on line on YHA site to avoid booking errors and confusion.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Peter S, July 2013
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    David H, June 2013
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:20%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating62%
    Roger A, May 2013
    Staff in the bistro and bar were very surely, and at breakfast time they were out-right aggressive towards non-english speakers (visiting from China). The music played in the bistro/bar area was at complete odds with the beautiful natural surrounding environment and also the demographics of the guests staying/dinning there at the time.