Port Douglas YHA Backpackers Hostel

Average customer ratings for this hostel

  • Average rating: 86%
  • Cleanliness: 85%
  • Condition of Facilities: 79%
  • Efficiency of Service: 90%
  • Friendliness of Staff: 92%
  • Location: 87%
  • Overall Atmosphere: 82%
  • Security and Safety: 89%
  • Value for money: 83%
228 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Stefanie D, May 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 73%
Jennifer E, April 2012
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 40%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 55%
Erik W, April 2012
"The room was clean, but generally musty. The bathroom was a bit run down and always smelled moldy/musty. There was signage throughout the hostel and the room with opening and closing times for the office and other services, but none of these signs had the same time. It was very difficult to figure out when the office opened and closed."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Christopher P, April 2012
"Good private room with king size bed. we liked the pool and the bistro/bar. Wendy(reception) was very helpful and knew about the area and tours. ."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 68%
Lyn E, April 2012
"Could be a great place, but it's looking a bit tired and in some places a bit dirty. Weeds, unfortunately don't count for an 'eco-lodge'."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Anna G, March 2012
"The staff was incredibly friendly and helpful! They booked all my adventures while I was in Port Douglas for me and were more than happy to help with anything I asked of them! Pools lovely! The room I stayed in had a great, private outdoor seating area right out side my door. I would absolutely recomend staying here!"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
PING Z, March 2012
"friendly and helpful staff, good location"
  • Cleanliness: 40%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Andrew T, March 2012
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 83%
David P, March 2012
"On-site bar/bistro a plus, though hours were limited."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Kerry H, February 2012
"Great place to stay. Very friendly, helpful, knowledgeable staff. Excellent restaurant was a bonus"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Patrick B, January 2012
"Hostel is lovely, great staff and owner! The free transfer from and to Cairns is great if you stay 2 nights. It is a short walk into the towns main road and is nice and quiet at night for resting. Was not busy when there so not much atmosphere but as we were there to do the great barrier reef and had early starts we did not mind this. Free internet and air con which is amazing.. Well Worth a stay!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Angela B, January 2012
"This is a fab YHA. Clean. Friendly, helpful staff. The facilities are great, wide screen TV, beds are made each day, lovely pool. But the best bit.... the food. Excellent Irish chef, great menu and such value for money - far better than anything you will get in the main street. Worth going to just for the food!"
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 20%
Customer Rating 60%
Richard C, November 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
OLIVER T, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 88%
David C, December 2011
"This is a good place to spend for a few chilled out days and as a base for exploring the Daintree Rainforest (as well as for trips to the Great Barrier Reef). The owners are very friendly and the free transfers to and from Cairns (and the airport) cut out some of the hassle that might otherwise exist. There is a bar on site which does some decent beers, and there is also a good restaurant."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Patrick F, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 100%
  • Value for money: 40%
Customer Rating 75%
Andy W, November 2011
"This didn't really feel like a YHA. Staff were friendly enough but the shared facilities - apart from the free WIFI - were not that good."
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
K T, November 2011
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Lesley D, November 2011
"The staff are brilliant, very friendly and helpful. The free transfers between Cairns and Port Douglas, plus the free internet access make this hostel very good value for money. The bedrooms were spacious and clean. My only grip would be the state of the kitchen area. To be fair they had guest who were not cleaning up, but the standard of equipment really needs improving"
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 78%
Janina K, November 2011

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