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Hervey Bay

Average customer ratings for this hostel

  • Average rating: 83%
  • Cleanliness: 77%
  • Condition of Facilities: 78%
  • Efficiency of Service: 88%
  • Friendliness of Staff: 93%
  • Location: 79%
  • Overall Atmosphere: 86%
  • Security and Safety: 84%
  • Value for money: 83%
592 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 93%
Robert E, January 2012
"We stayed here for 3 nights in a double en-suite room. We had only booked a double with shared bathroom so the en-suite was a nice surprise. We were in a block of 6 rooms who all shared a kitchen/TV lounge. Kitchen was clean and fully usable apart from certain messy selfish travellers. There was a TV and two couches to relax on and a bench/table to eat at, plus an outside balcony eating area."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Raymond P, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 90%
JORDINA M, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 95%
Mark L, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 68%
Lars K, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
juan pablo f, January 2012
"Small rooms, but very good facilities."
  • Cleanliness: 60%
  • Condition of Facilities: 20%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 65%
Angela M, December 2011
"Our room was great and the pool was quite nice, but the kitchen was terrible! Looked like it hadn't been cleaned in weeks. We ended up eating out rather than attempting to cook in such horrible conditions."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 85%
Paul Q, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
David T, December 2011
"very cool staff, good food and nice pool. small kitchen and even smaller tv-room, but who needs a tv while traveling, right?=)"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 88%
Sara M, December 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 90%
Lesley D, December 2011
"Hostel is set in well maintained grounds has large bedrooms (mine had its own toilet and shower) Very friendly staff. Would not say the hostel is in the best of locations, but not sure there is a best location in Hervery Bay"
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 73%
Stephanie K, November 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
June T, November 2011
"Good spacious ensuite room. Liked swimming pool and bar area.Very friendly and helpful staff."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Cordula U, November 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Malcolm C, November 2011
"only there for one night but nice hostel. food good and cheap. nice pace to chill out"
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Jan V, November 2011
"For us this was a very good experience; in order to travel to Fraser Island, a perfect location. Nice friendly staff, real Australien hospitality!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Fabian W, October 2011
"One of the two best YHA we stayed during our holidays in australia!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
marion l, August 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
Dan T, October 2011
"Lovely cabin, beautiful setting, staff were awesome and friendly. Cosy communal area too."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 75%
Mitch K, October 2011

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