Coolangatta/Kirra Beach YHA

  • Average customer ratings for this hostel

    • Average rating: 82%
    • Cleanliness: 79%
    • Condition of Facilities: 75%
    • Efficiency of Service: 84%
    • Friendliness of Staff: 90%
    • Location: 82%
    • Overall Atmosphere: 79%
    • Security and Safety: 82%
    • Value for money: 81%
    1353 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Brendan P, March 2015
    Very close and convenient to the airport with regular shuttles to local attractions.Importantly has ceiling fans which are necessary for a Gold Coast summer.
    • Cleanliness:40%
    • Condition of Facilities:20%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating35%
    Rodrigo G, March 2015
    The worst hostel that I ever stayed in my life.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Guojun L, March 2015
    Close to the airport, have bus to coolangata. But need pay for wifi.
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Clare P, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    john g, February 2015
    I have no complaints and not much to say except the staff make your stay much more enjoyable :)
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Murray J, February 2015
    Unfortunately our visit coincided with the Cyclone Marcia... and the hostel, while quite nice, is intended for warm weather, not big storms. While not uncomfortable, it was far from ideal. A perfect base for the airport though!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Mark W, February 2015
    It's a relaxing friendly people, I enjoy my time there.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Carla D, February 2015
    Right beside the airport. But far from Coolangatta city and the beaches
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Roger H, February 2015
    Times have changed : The last time I stayed at a YHA Hostel was many years ago in the UK. Everybody had to complete a chore . Help with the housework or help preparing meals. Everybody sat and ate meals together , this resulted in a very friendly atmosphere, sharing experiences and making friends. Now guests do their own thing and really clean up their mess leaving a sink full of dirty pots.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:20%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:20%
    Customer Rating50%
    Kate M, February 2015
    Inconvenient location - only close to the beach, far away from amenities, located on high way and behind airport - much noise pollution. Very basic and unappealing facilities inc. kitchen, dining room, bathroom and common room. Courtesy bus' last round in 5PM so you have to catch a taxi home if you wish to stay in town for dinner - taxi about $12. Some nice staff but rarely found at the desk.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Chris D, February 2015
    I booked to stay for 1 day & then decided to stay for a week! Really friendly place to stay - handy to everything- Ebonie Joelene & Pippa are the best helpful staff. Owner/Manager Woza is the perfect host. Walking distance to the airport & fabulous beaches. I loved the free shuttle bus 4 times a day - great service! Cooly YHA ticks all the boxes for me! I will definitely be back again! Thanx Guys
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Benjamin M, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:40%
    • Security and Safety:20%
    • Value for money:60%
    Customer Rating68%
    James B, February 2015
    My stuff was moved (and interfered with) and my bed taken on the first night by guy not even in that dorm. Have stayed here twice - both times marred by yobbo Aussies, who are either abusive, belligerent or both. The dorm door was left wide open so security was poor. Fans grotty - need cleaning. Staff helpful and excellent, courtesy coach also good. Next to airport, good for overnight layover.
    • Cleanliness:20%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:40%
    • Location:40%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating38%
    Jong il P, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Marcos O, February 2015
    Hostel is literally walking distance from the airport so for one or two nights without a car is fine. Beach is right across the street (very very nice) and they also have a nice pool. Showers and toilets for the ladies are upstairs so depending on where your room is it might be a little far. Town is 15 walking. Overall it was good.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Anja P, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Anthony A, February 2015
    We enjoyed the stay at Kirra beach YHA. The host was friendly, easy going and helpful. The location is excellent as its a 5minute walk to the beach and a 10minute walk to the airport which is also an international airport. There is a great cafe 5mins walk away.The rooms are clean and beds comfy. If you want to stay you will enjoy.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    John G, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Jessica H, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating92%
    Kyunghee C, February 2015