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Ballarat

Average customer ratings for this hostel

  • Average rating: 88%
  • Cleanliness: 85%
  • Condition of Facilities: 83%
  • Efficiency of Service: 89%
  • Friendliness of Staff: 92%
  • Location: 90%
  • Overall Atmosphere: 84%
  • Security and Safety: 88%
  • Value for money: 89%
60 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
maggie s, March 2008
"Amazing place.Hostel is in one of the buildings belonging to the 1850s goldrush township of Sovereign Hill, best open air museum I have ever been to.All staff extremely helpful.You get special rates for the historical light show one evening which gets you free entry into township for the length of your stay at hostel.Bit difficult to get to by public transport but can get bus timetable at station."
  • Cleanliness: 20%
  • Condition of Facilities: 60%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 65%
Ueli R, January 2008
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 60%
Customer Rating 95%
Karla D, January 2008
"Great place to stayed and not far YHA to Sovereign Hills. The staff are so so so friendly and very easy explained to us where the places that we want to go.. Lovely place here at Ballarat."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Peter H, January 2008
"Well located hostel beside the Sovereign Hill complex, complimentary entry pass to that site was a welcome surprise."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 70%
James C, December 2007
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 98%
Zhenbin L, October 2007
"YHA Ballarat is very beautiful and nice. Environment atopund there is peaceful and quiet, great automosphere, clean room. I like the staff there. They are friendly."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Stuart H, October 2007
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Ryosuke , September 2007
"If you are going to stay in Ballarat to visit sovereign hill, this is the place to go!"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Olivier , September 2007
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Russell S, September 2007
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
Chotpong , June 2007
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 88%
Helen , June 2007
"In the centre of Ballarat, close to the Gold Museum and Sovereign Hill complex (dsicounted tickets are available at reception)."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 88%
kellie l, May 2007
"Was very handy to going out in ballert, had a heater so was quite warm, close to everything"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 100%
Customer Rating 78%
Tina , May 2007
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
adalgisa d, April 2007
  • Cleanliness: 40%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 85%
Phillip , May 2007
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
ann and ross charles b, May 2007
"convenient to Sovereign Hill. Clean, comfortable, relaxed. All the facilities you could wish for., like a self contained holiday house"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 90%
Anne V, April 2007
"Very clean and comfortable"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Russell S, April 2007
"Unique location of great beauty and interest. This accomodation is absolute value for money. Friendly staff, comfortable and clean accomodation. Overseas visitors will love all that's on offer here. Don't hesitate."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 73%
Supoch C, April 2007
"If you like to stay in a private & quite place this Ballarat Hostel is OK."

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