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Mount Buller

Average customer ratings for this hostel

  • Average rating: 86%
  • Cleanliness: 88%
  • Condition of Facilities: 77%
  • Efficiency of Service: 85%
  • Friendliness of Staff: 88%
  • Location: 99%
  • Overall Atmosphere: 83%
  • Security and Safety: 84%
  • Value for money: 86%
84 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
R , August 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Melanie , August 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 93%
Leon M, August 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Julia L, August 2011
"The hostel is in an amazing location! Awesome value for money, warm & comfortable. The staff were more than accomodating and the hostel offered excellent facilities, I would highly recommend this YHA for those looking at shared accomodation. Thanks for an enjoyable experience- I will be back! :)"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 40%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 68%
Rick , August 2011
"The location of the hostel is excellent, just 2 min to the lift. The staff wasnt friendly and the facilities small. Additionally, you can only check in at 5pm. The kitchen looked good but I didnt use it. Overall cleaness was good. It is expensive for what it offers but I guess it is the average in Mt Buller. I would stay there again but with the right expectation. "
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 68%
Adeline L, August 2011
"A decent stay for 2 nights. Sheets were a little grimy though - made me wonder if they were changed at all from the previous visitors..."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
dario c, July 2011
"I was a first timer at YHA.... It was great, good atmosphere love the 47inch Flat Screen, massive kitchen also storage and dry area was a plus....There was a good mix of people and friendly staff that also gave a Birthday Boy a cake for his Birthday I found that to be plus plus in my books..... I definately will be back next year...Thanks YHA for giving me a such great time....."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
Cheryl K, July 2011
"Basic, friendly and clean. A fantastic opportunity to see snow for those who are on a budget. "
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 90%
eric , July 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 98%
Stephen N, July 2011
"One of the best YHA Hostels that I have stayed in, a great location and very clean. The best thing about it though is that the staff are extremely helpful and friendly. I look forward to staying there again."
  • Cleanliness: 100%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Amelia , June 2011
  • Cleanliness: 40%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 68%
tony m, September 2010
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 90%
Maree G, September 2010
"Close to the pub and slopes, awesome..."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
dustyn c, September 2010
"fantastic location within the village,walking distance to lifts and shops.although decor is quite dated the occupants are sure to add some flavour to your stay!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Alexander S, August 2010
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Mohd Faizal B, August 2010
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Julie B, August 2010
"Location of this sweet hostel is AMAZING... it is practically on the ski slope!! I have never stayed anywhere so conveniently located!!! I had a hoot during my stay where I always felt safe and warm/dry...... Great atmosphere and very groovalicious yellow benchtops from yesteryear!"
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Brad G, August 2010
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 98%
Danielle B, August 2010
"I have stayed here for 7 years and have loved every visit. You can ski straight to the door and the staff are very friendly."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Luke H, July 2010

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