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Denham/Shark Bay

Average customer ratings for this hostel

  • Average rating: 77%
  • Cleanliness: 69%
  • Condition of Facilities: 67%
  • Efficiency of Service: 79%
  • Friendliness of Staff: 83%
  • Location: 88%
  • Overall Atmosphere: 76%
  • Security and Safety: 78%
  • Value for money: 76%
98 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Jane P, January 2012
"Lovely helpful staff.Superb location. Excellent value for money with 2 double rooms to one kitchen and lounge. Facilities are great. Lovely place to relax"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Valerie B, December 2011
"Had a great stay here thanks to Kirstie. Nothing was too much trouble and she is such a busy lady but always has time to help out with anything you need. The free transfer to Monkey Mia was a bonus and the dolphins were wonderful."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 83%
Smith C, October 2011
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 20%
  • Location: 80%
  • Overall Atmosphere: 40%
  • Security and Safety: 80%
  • Value for money: 40%
Customer Rating 48%
Shane D, October 2011
"The receptionist appeared to be wanting to be somewhere else. The carpet in our room was very very worn out. There was NO tv remote control, no frying pans to cook on the stove. NO smoke detector in our room. What we believe to be exposed asbestos in our room. No atmosphere at the hostel and only very basic cultery. Having stayed at many YHA hostels in my life this hostel was one of the worst."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 60%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 85%
MEIYING P, September 2011
"Quiet ,clean,near to IGA express,just face to the ocean.It's perfect when you are the only one in an apartment.But it could be crowded and noisy when you share the apartment with others.Each apartment has 3 rooms with 4-5 beds in each, a kitchen and a toilet(but if in use,the only thing to do is wait). Much tks to Kirsty!Although her car broke down,she called a friend to pick me up to airport:P"
  • Cleanliness: 20%
  • Condition of Facilities: 20%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 20%
  • Security and Safety: 40%
  • Value for money: 20%
Customer Rating 38%
Teruhiko Y, September 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
javier , September 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Chin S, August 2011
"Very conveniently located. Have decided to change my booking into Monkey Mia resort into this hostel after a visit and making a comparison of the resort and this hostel mainly because this is very much more lively, interesting and most of all convenient for all that a traveller asks for. "
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 40%
Customer Rating 50%
sam P, July 2011
"The rooms were old, smelly and in need of refurbishment. They room in the days we stayed was not cleaned at all and they lights did not work properly in any room. There was no atmosphere within the hotel just heres your room, see you later."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 100%
Customer Rating 85%
Jen , July 2011
"Overall we were very happy with our stay at the YHA in Denham. However, despite booking on the YHA website, on arrival we were not expected and the desk staff did not have a record of us. Fortunately there was a free room available and we were able to stay there (most other places were booked out for school holidays and a speedway race)."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Daniel C, July 2011
"The man working there is not friendly.Bathroom light was not working and we ran out of toiletpaper."
  • Cleanliness: 100%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 90%
Loretta B, June 2011
"Wonderful view of the water from our room"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Mia L, January 2011
"We had a really good time, but you need to be aware of the fact that the shuttle is only operating on special days, so do not expect it is easy to get to Monkey Mia when ever you want. "
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 90%
Fritz G, January 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Sophie , December 2010
"Just accross from the beach, we had everything inside the double room: a kitchen, ensuite, fridge, TV, table, chairs... 1 minute from the supermarket. Great place to watch the sunset."
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 75%
FU JU w, December 2010
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 40%
  • Security and Safety: 40%
  • Value for money: 40%
Customer Rating 53%
John A, December 2010
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Terry T, December 2010
"Very friendly, helpful manager - drives to/from Monkey Mia & airport is a great service. beach right across the road is fantastic!"
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 40%
  • Location: 80%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 40%
Customer Rating 53%
Anna P, November 2010
  • Cleanliness: 20%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 63%
Ennio F, October 2010

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