- Australian Hostels
- Travel & Tours
Booking Terms & Conditions
* If you booked a special deal, package or booked a stay during a peak period or with a minimum nights' stay, please check the specific terms and conditions of the individual product. Some of these may be non-refundable or have other individual conditions. Special conditions apply for all bookings at Ayers Rock and Kings Canyon YHAs (72 hours cancellation notice required). Conditions also apply at Thredbo YHA during ski season and Sydney hostels over New Years Eve. Please refer to the information sheet provided on the hostel details page. Explore properties may have their own individual cancellation conditions.
Please allow at least seven days for processing a refund.
Please note that every effort has been made to ensure the accuracy of all information on this website. However, YHA Australia does not accept responsibility for any errors or omissions.
Any personal information you provide to us will be handled in accordance with the Privacy Act 1988 (Cth).
When you register with us, you consent to us using your information to contact you about your booking and your stay; and to send you information regarding YHA’s products and services, which may include offers, special deals and member discounts at YHA or with our partners. Emails received may include banner advertising. You also consent to us disclosing your information to our associate YHA hostels both in Australia and overseas. You can opt out at any time. Where we need to disclose your personal information with your consent to overseas recipients, including in the UK (which is where our umbrella organisation, Hostelling International, is located), we will take steps to ensure that the overseas recipient complies with Australian privacy laws.
You can choose not to provide us with some or all of your information; however you may not be able to take advantage of our services and participate in our discounts.
Last updated 3 October 2017