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Sydney Railway Square YHA

  • Customer reviews of Sydney Railway Square YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (3977 guests have reviewed this hostel)
    Love the security measures taken
    88%
    Norashiken A August 2015
    Great location. Heating could have been turned down or off overnight.
    85%
    Leah W August 2015
    No lift!!!!
    70%
    Hiu Y August 2015
    The cleaning of the toilets could happen a bit more frequently but otherwise a cool place to stay
    85%
    Martin K August 2015
    All good except being in a carriage, station announcements until 1030 at night and from 5am in morning.
    92%
    Brett G August 2015
    Always a great place to stay .. location, cleanliness, great staff & quaint carriages
    100%
    Keith S August 2015
    Very professional and friendly staff. Someone is always available at reception to assist you. Clean and tidy. Well maintained bathrooms. Overall a good experience.
    95%
    Venkata B August 2015
    Welcome by great staff, and I met a lot of good roommate here. Thank you very much for hanging flag of Taiwan in the lobby. As a Taiwanese, it is really touching!
    100%
    Chun-Yu P August 2015
    Awesome stay! helpful staff, friendly roommate, excellent location, lovely people around. What else you need! Love to stay here again.
    100%
    Neeraj K August 2015
    Unfortunately the toilets were not cleaned enough.
    92%
    Sarah W August 2015
    Hostel Rating
    Ratings guidelines

    Customer Reviews on yha.com.au

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on yha.com.au, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

    Any inappropriate and/or offensive comments won't be published.

    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

    Unsubstantiated or incorrect claims

    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

    Comments including staff names

    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

    Hide Ratings Guidelines
    91%
    3977 customers have rated this hostel
    Cleanliness
    89%
    Condition of facilities
    88%
    Efficiency of service
    90%
    Friendliness of staff
    94%
    Location
    97%
    Overall atmosphere
    89%
    Safety & security
    94%
    Value for money
    88%