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Noosa Heads YHA

  • Customer reviews of Noosa Heads YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (664 guests have reviewed this hostel)
    Great location for a budget stay.
    88%
    Nancy Y January 2016
    Overall feel of the place and great location overcame some shortcomings.
    82%
    Ian s January 2016
    Potentially best hostel in Noosa but let down by lack of cleanliness in kitchen and bathroom. No clean tea towels once in 4 days. Insufficient cutlery. And need lockers in rooms
    75%
    Lisa O January 2016
    Our 4th visit to Halse Lodge. Friendly and helpful staff. Lots of working visa volunteers on site apparently not many have the skills and initiatives to know how to do a good job to keep the bathroom and the kitchen clean. However our twin room situated just behind the kitchen appears to be sound proofed, very tidy and clean, very impressed. Very disappointed with the kitchen --facilities provision and maintenance. Not enough cups and cutlery for guests, the wall-mounted electric water heater was removed and one water kettle was not functioning properly. The few tea towels are dirty and not replaced regularly enough to feel safe and clean to use. Is that the reason to push guests to use their restaurant by their ads 'Don't Cook..." painted both inside and outside of the kitchen. Remember most guests are budgeted / international travellers, YHA always has great reputation for the communal kitchen facilities and environment for guests to mingle and socialize. We were still able to meet people and great conversations.
    72%
    Yuk (Christine) C January 2016
    Very unhygienic maintenance.. rules are not followed
    35%
    Debottam S December 2015
    great location and staff
    100%
    Laura J December 2015
    Noosa Heads YHA is a a great hostel for people who like to party and go to the beach. Lots of places to dat and drink in the area.
    65%
    Linda D December 2015
    Beat accomodation in Noosa for backpackers!
    100%
    Elena N December 2015
    Great location&bar, perfectly located in Noosa. bit too loud when people pass the rooms during the night. Lockers would be great.
    80%
    Lena December 2015
    Loved the feel of this hostel. The veranda was lovely to sit out on, the areas around the bar were great as well. Felt like it had loads of space. The 4 bed dorm was very clean and comfy too!
    90%
    Louise B December 2015
    Hostel Rating
    Ratings guidelines

    Customer Reviews on yha.com.au

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on yha.com.au, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

    Any inappropriate and/or offensive comments won't be published.

    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

    Unsubstantiated or incorrect claims

    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

    Comments including staff names

    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

    Hide Ratings Guidelines
    86%
    664 customers have rated this hostel
    Cleanliness
    82%
    Condition of facilities
    82%
    Efficiency of service
    89%
    Friendliness of staff
    93%
    Location
    96%
    Overall atmosphere
    84%
    Safety & security
    80%
    Value for money
    84%