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Phillip Island YHA

  • Customer reviews of Phillip Island YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (210 guests have reviewed this hostel)
    Basic conditions (no towels provided in a room with bathroom), just 2 plastic chairs in a room with 2 bunk beds (with very poor mattresses) and not even a soap bar to use in the shower, but all these at a very high price. Couldn't wait to leave the next day.
    Sorin R January 2016
    Great experience
    Karen S January 2016
    Very clean
    Karen G January 2016
    Location and price rule. Lacks character. Feels institutional.
    Livio B January 2016
    Good location, lovely room and plenty of parking.
    Rob J D January 2016
    Excellent value for money. Loved Phillip Island.
    Heather M January 2016
    Dining room was well equipped. We enjoyed breakfasting on the balcony!
    Belinda B January 2016
    The hostel was clean and adequet. We had a family room with 2 sets of bunk beds my complaint is the mattress are worn out, it was like sleeping on springs. My daughter put her mattress on the floor she thought that was more comfortable.
    Juliette G January 2016
    Booked through and the address given is not correct and cannot be found using GPS. Otherwise great value.
    Neil T January 2016
    Very clean and overall fantastic
    David N M January 2016
    Hostel Rating
    Ratings guidelines

    Customer Reviews on

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

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    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

    Unsubstantiated or incorrect claims

    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

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    Reviews that feature full staff names will not be published, whether in relation to a positive or negative comment. First names of staff will be published in positive comments only.

    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

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    210 customers have rated this hostel
    Condition of facilities
    Efficiency of service
    Friendliness of staff
    Overall atmosphere
    Safety & security
    Value for money