Phillip Island YHA

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  • Customer reviews of Phillip Island YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think

    Reviews (405 guests have reviewed this hostel)
    Overall, an excellent, modern, large and value for money hostel. Only downer was not being able to check in at 4.55pm with reception despite a phone call just before and therefore could not hire a towel for morning shower in the excellent ensuite.
    95%
    Christine E May 2017
    Great kitchen facilities Lots of space Wifi didn't work at all
    82%
    Benoit M May 2017
    I came to the hostel end of December and have stayed until the end of April! Best experience lots of fun people! Also met the people I am travelling with. Definitely recommend the Island Accommodation!
    100%
    Alexander L April 2017
    this was a rip off due to the pricing because of the racing that was on!! $70 more than normal per night can not be justified!!
    50%
    Jacqueline M April 2017
    5 bed family room was very spacious
    80%
    Rebecca L April 2017
    Friendly staff, modern and very clean and spacious facilities.
    100%
    Carol H April 2017
    The hygiene of this hostel is superb. There is even a lounge where you can spend your night playing some boar games and table tennis if you are not heading to the penguins. The kitchen is also tidy and sufficient to whip up any mains. Most importantly, the staff is very friendly, Kudos to M'leia for offering her help on our short stay there - from transport to itinerary! And also Susan for bringing us to the Koala and to the grocery!:)
    92%
    Jax W April 2017
    Newhaven is walking distance over the bridge to San Remo.
    82%
    SEOW B March 2017
    Awesome chilled out weekend!
    100%
    Lahiru March 2017
    In a cheaper room maybe
    92%
    Sonja J March 2017
    Hostel Rating
    Ratings guidelines

    Customer Reviews on yha.com.au

    YHA believes that you should be given a true picture of what other guests have to say about our hostels. That's why when you make a booking on yha.com.au, you will be invited by email to rate your hostel stay upon checkout. These ratings are then published, unedited, whether you give the hostel a good or bad review. Average ratings are calculated based on the last 50 customer submissions.

    We review these ratings daily, and publish any comments, images and tips provided. We don't edit your comments and will publish them whether they are good or bad. However, there are a few instances where we will not publish the comments online:

    Inappropriate or offensive comments

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    Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language or swearing.

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    Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated or incorrect. YHA Australia will investigate the claim prior to publishing online. Examples where we have not published a comment for this reason are mostly due to guests mixing up different hostels they had booked.

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    If a negative comment is made, all reference to a particular staff member will be removed.

    Changed circumstances in hostels

    If there have been any major changes such as hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

    Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

    Hide Ratings Guidelines
    87%
    87%
    customer rating, based on 405 reviews
    Cleanliness
    91%
    Condition of facilities
    88%
    Efficiency of service
    86%
    Friendliness of staff
    91%
    Location
    84%
    Overall atmosphere
    83%
    Safety & Security
    92%
    Value for Money
    82%
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