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Pemberton YHA

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  • Customer reviews of Pemberton YHA

    Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

    What travellers think
    Reviews (145 guests have reviewed this hostel)
    Fire kept cottage cosy while ceiling fans kept air circulating. Dorm room was to my expectations for this type of accommodation. One toilet & bathroom to share.
    Shelley A October 2016
    Very cold; the main heat source is a wood-burning stove, which makes sense given that there's plenty of firewood, but it's hard to justify firing it up when you're only going to be in the common area for an hour or two. The space heaters in the rooms are totally inadequate, incapable of raising the temperature much due to the drafty windows and high ceilings. The staff were hard to get hold of due to the limited hours, but helpful when they were around.
    Nick F October 2016
    We were the only 2 guest during our stay. Upon check in the hostel we were directed to drive up to the actual hostel which was hard to find. The hostel was overall very well maintained and clean but facilities are below expectation. Our heater wasn't working and we were staying during winter. Winters are very cold there. During our stay it went down to 1 degree. We called reception at 6pm and they told us to wait an hour for a replacement. We called them again at 710pm and 745pm because our heater hasn't been replaced and we were freezing. Finally at 8pm did someone come by to swap our heaters. He didn't seem apologetic for the delay or for the inconvenience cause to us. He had a very impartial attitude towards us which we were very disappointed with the service. The heater after being swapped took a very long time to warm up the room. Over all our stay was quite an unpleasant one.
    Yan Lei L August 2016
    I was the only one there, but it was winter! Good to have a heater in my room but rest of house was rather cold. Nice and clean although I'm not sure if bed sheets were...
    Hetty B August 2016
    We first arrived at hostel reception in an old building with yha sign on it. It was ansurprise upon entering because of the shabbiness if theplace - it did not look like the renovated millhouse! Later found that this was a workers hostel n gorgeous millhouse was up the road. Hostel cosy - fire burning. Spotlessly clean, well equipped and well located.
    Karen H August 2016
    Heater didn't really keep the room warm enough for winter.
    Gillian L July 2016
    There was a hiccup booking in but that was fixed and staff couldn't have been more helpful
    Noel L April 2016
    The cottage in Dean St is one where I have stayed on a number of occasions now. It is conveniently located opposite IGA and within easy walking distance of town facilities like restaurants and the hotel. I enjoy the homely atmosphere the cottage presents, and the opportunity to meet fellow travellers in relaxing surroundings.
    KEN P April 2016
    Unfriendly staff and quite loss with the environment.
    Chang S March 2016
    Average service. Average cleanliness. No atmosphere. Had item taken with just one other person there. Requested but not returned. Location is good but not utilised to it's potential. Place in need of TLC.
    Regina D February 2016
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    145 customers have rated this hostel
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