Byron Bay YHA

  • Average customer ratings for this hostel

    • Average rating: 86%
    • Cleanliness: 85%
    • Condition of Facilities: 85%
    • Efficiency of Service: 89%
    • Friendliness of Staff: 91%
    • Location: 90%
    • Overall Atmosphere: 84%
    • Security and Safety: 87%
    • Value for money: 79%
    1027 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating72%
    Claire D, April 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating92%
    Irene K, March 2015
    Clean and spacious hostel. Relaxed atmosphere without too much partying going on. right in the centre of things and a short walk from beach, supermarket, bus stop and bars/restaurants
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating80%
    MARIA D, March 2015
    The hostel was nice and the staff very friendly. Facilities are clean and i enjoyed a good BBQ one day. However, there is no free space to store the luggage after check-out, so you need to pay for locks. I also had to change the room the 2nd night althought nothing was said when i made the booking online (which is a bit annoying due to of lack of free luggage room till check-in again)
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Marion B, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Jennifer H, March 2015
    All good but it would be very helpful to have a tiny shelf and reading light over each bed
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Hena M, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Darren B, March 2015
    The place was great,along with the pool in the centre of the courtyard,it made for a nice stay.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Angela P, March 2015
    Highly recommend it in fact I would stay there again ..
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Nicola C, March 2015
    Hostel was clean and tidy. It was unclear who worked in the hostel, which wasn't always good. Although any staff I spoke with seemed nice and friendly. The hostel lacked atmosphere and it was difficult for individual travellers to meet new people.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Adam L, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating80%
    Jan B, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lena S, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    ELIANA M, March 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    brian w, March 2015
    Smoking rules ignored,lots of people yapping late at night. No consideration for those who may have arrived late..hostellers not cleaning up after themselves..(minority)
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Travis R, March 2015
    Had an unreal time! Fantastic building, clean pool and in central Byron. A close walk to the beach and to the market.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Naomi P, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Sophia K, February 2015
    Super helpful staff, great environment and good location.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Abigail F, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Eugenie B, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:20%
    Customer Rating55%
    Christel O, February 2015
    The hostel in itself was nice but you don't get much for the money. The fact that you have to pay 5 $ for 24hrs wi-fi. no breakfast included and the staff was not friendly at all. I asked if I could borrow the phone for a moment and they showed me the payphone, which is okay but not very service-minded. Furthermore do you have to pay for lockers you can't storage luggage not even for 1 hr.