Byron Bay YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 88%
    • Condition of Facilities: 87%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 91%
    • Location: 91%
    • Overall Atmosphere: 87%
    • Security and Safety: 90%
    • Value for money: 80%
    1012 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Naomi P, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Sophia K, February 2015
    Super helpful staff, great environment and good location.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating65%
    Abigail F, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Eugenie B, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:20%
    Customer Rating55%
    Christel O, February 2015
    The hostel in itself was nice but you don't get much for the money. The fact that you have to pay 5 $ for 24hrs wi-fi. no breakfast included and the staff was not friendly at all. I asked if I could borrow the phone for a moment and they showed me the payphone, which is okay but not very service-minded. Furthermore do you have to pay for lockers you can't storage luggage not even for 1 hr.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    SARAH L, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating78%
    Magnus F, February 2015
    Cool facilities, but a bit of a walk to the beach.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating72%
    Eloise S, February 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Eileen S, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Richard M, January 2015
    One of the best hostels I've stayed in recently
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Debbie S, January 2015
    Great location. Would definitely stay there again.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    isabelle g, January 2015
    Bien, confortable, plein d'espace pour relaxer, piscine, mer et cap très proche. Dortoir petit et peu de rangement, chaud et humide, mais bon, pour le prix ca va.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Jessica H, January 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Sebastian B, January 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Marko C, January 2015
    The staff were excellent & very helpful. The location was great, being close enough to the action but enough to be quiet. The double room we stayed in was quite small, though, and the bed was uncomfortable. With no air con, we had to have the very noisy fan on all night which made for broken sleep. At $160 per night (mid JAN), it didn't really represent good value however it was pleasant overall.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Sophia K, January 2015
    Great atmosphere, helpful and efficient reception, great facilities and location.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating80%
    Kate T, January 2015
    Pros: -Lockers which can be locked with your own lock in room and storage lockers near the entrance. -able to charge electronics in room -open communal area with couches -had kitchen and area to eat -pretty quiet at night Cons: -have to pay for wifi and storage lockers -no room in the fridges even though there are so many
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    kim j, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Silke K, January 2015
    The location is great, pool was perfect, and staff super friendly (thanks Jonas for the loan of the surfboards!)
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    Lara C, January 2015