Melbourne Central YHA

  • Average customer ratings for this hostel

    • Average rating: 88%
    • Cleanliness: 86%
    • Condition of Facilities: 85%
    • Efficiency of Service: 88%
    • Friendliness of Staff: 91%
    • Location: 95%
    • Overall Atmosphere: 87%
    • Security and Safety: 92%
    • Value for money: 83%
    3785 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Maria G, February 2015
    In general I really liked the hostel, it's location is perfect and the staff are friendly. Though there are some things that I didn't like: the wifi is not free, there is no free storage room and the lockers are not very cheap and the rooms need to be air conditioned.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating75%
    Wendy H, February 2015
    Overall, a reasonable hostel. Great location but small, basic rooms, no air-conditioning and the fan in the first room I had did not work. Clean modern bathrooms. Newly constructed kitchen looked great, but there were very few saucepans with fitting lids, only a few utensils and the fridges and storage spaces were over-full. I had a fully prepared meal disappear despite being clearly labelled.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Chantal C, February 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating82%
    Jane M, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Neridah S, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Fulan L, February 2015
    Very good location, very clean bathroom and toilet. Very secured.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Janice B, February 2015
    Great place to stay. Friendly staff. Convenient to train station; walking distance to the Botanic Gardens, Federation Square and many others places of interest. Ground floor now has a large, functional kitchen with great common area. Been here three times, and will be back again. One of my favourites!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Amish Trilok J, February 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:40%
    Customer Rating80%
    Nils W, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    caitlin c, February 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Andrew B, February 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Dianne B, February 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kate S, February 2015
    I really like the new renovations done by Melbourne Central hostel. The downstairs entry has improved a lot. I was unfortunate in that my bag got stuck in the locker during my first stay and I had to leave without it. But they upgraded me on my next stay and helped me resolve this problem to the best of their ability. The hostel also has a great location of course.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Maria G, February 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating90%
    Christoph B, February 2015
    the location is top, but that implies there is much noise, at least if your room faces the street. the facilities are quite new and usually very clean, but the dorm was always smelly, even if you kept the window open all day. also, the mattresses were really bad! the staff is super-friendly and efficient.
    • Cleanliness:60%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Trudi C, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Sophia K, February 2015
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating60%
    Sunny L, February 2015
    The bed sheet never change and smelly...
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Alexandra G, February 2015
    Fantastic hostel, situated in a very central location (hence the name, central). The staff were very friendly and helpful. Social activities almost every week night. Everything is very organized and clean. I would definitely recommend this hostel to a friend.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating82%
    Flavien B, February 2015