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Albury/Wodonga

Average customer ratings for this hostel

  • Average rating: 77%
  • Cleanliness: 82%
  • Condition of Facilities: 73%
  • Efficiency of Service: 82%
  • Friendliness of Staff: 88%
  • Location: 70%
  • Overall Atmosphere: 68%
  • Security and Safety: 76%
  • Value for money: 73%
147 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 60%
  • Value for money: 100%
Customer Rating 95%
Helena S, January 2012
"Very clean - the kitchen facilities were great. Lack of lockers was not so good but not a problem. The bunk beds are SO low and uncomfortable - if you are on the bottom bunk, you can't sit up properly and you can't lean back against the wall because of the rails. Very friendly and helpful staff."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 85%
julienne k, December 2011
"had a good peaceful night there.. It was hard to find as the yha sign was not displayed well."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Catherine Z, November 2011
"I really enjoyed my stay at the hostel! The staff were really friendly and helpful!!! Great amenities! Short walk to shops and take away shops."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 40%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 60%
Gonzalo B, November 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 88%
Judith R, October 2011
"Was a nice place for a short overnight stay."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 68%
Alexander D, September 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Leo P, September 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Robert & Jeanne J, September 2011
"We love coming here because Jenny is so friendly and helpful. She makes special arrangements for us to arrive late."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Jenny R, May 2011
  • Cleanliness: 100%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Melissa , May 2011
"I came for the city vs country game and had a great time. It was an unseasonably cold night and we had a heater that kept the room nice and warm. Friendly staff, hot showers. Overall a satisfying stay. "
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 40%
  • Overall Atmosphere: 40%
  • Security and Safety: 60%
  • Value for money: 40%
Customer Rating 65%
Ellen , April 2011
"Friendly and helpful staff!"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 40%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 65%
Smith J, April 2011
"Difficult to find at night. No record of my internet booking. Common room very exposed to public view. Very basic."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
Emma R, April 2011
"Staff friendly and efficient. Handy place to stay between Melb and Canberra. Pretty quiet."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 73%
Ronald S, March 2011
"Plenty of room in this double; reasonable kitchen and en suite. "
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
John R, February 2011
"Very good to have a swimming pool outside. However the upstairs corridor and lounge room and the TV room and kitchen were very hot. Needed to have air conditioner on in bedroom to be able to sleep on a hot night. Appeared there was little insulation in the rooof."
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 40%
  • Security and Safety: 40%
  • Value for money: 40%
Customer Rating 55%
S.Cooper , January 2011
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Kate J, February 2011
"Showers very clean, bath mats a plus. Very hot on both occasions I staid, & there is no cooling in the kitchen/sitting area only fans. Nor is there any cooling in the upstairs sitting area, but there is in the rooms. Good size clean rooms. Good laundry."
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 73%
Setaf , January 2011
  • Cleanliness: 80%
  • Condition of Facilities: 40%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 40%
  • Overall Atmosphere: 40%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 63%
Nicky B, December 2010
  • Cleanliness: 20%
  • Condition of Facilities: 20%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 80%
  • Location: 20%
  • Overall Atmosphere: 20%
  • Security and Safety: 20%
  • Value for money: 20%
Customer Rating 30%
Blas P, December 2010

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