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Rockhampton

Average customer ratings for this hostel

  • Average rating: 80%
  • Cleanliness: 82%
  • Condition of Facilities: 72%
  • Efficiency of Service: 87%
  • Friendliness of Staff: 91%
  • Location: 71%
  • Overall Atmosphere: 76%
  • Security and Safety: 80%
  • Value for money: 84%
196 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 75%
Sarah L, February 2012
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 73%
Nicolas F, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Martin S, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Jan C, January 2012
"Pleasant friendly environment. Stayed there previously and would do so again."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 40%
  • Value for money: 100%
Customer Rating 85%
Malin S, December 2011
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 100%
Customer Rating 85%
Chris W, December 2011
  • Cleanliness: 20%
  • Condition of Facilities: 20%
  • Efficiency of Service: 20%
  • Friendliness of Staff: 20%
  • Location: 60%
  • Overall Atmosphere: 20%
  • Security and Safety: 60%
  • Value for money: 20%
Customer Rating 30%
Malcolm C, November 2011
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 60%
Shona L, November 2011
"The hostel looked negelected from the outside and from the inside. Kitchen facilities were clean as were the bathrooms and showers."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Shauna-Marie W, October 2011
"The service was outstanding, the staff looked after me very well. With air conditioned rooms, its a cosy spot to relax."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
emma s, October 2011
"The Rocky YHA is a good price and you still get nice facilities and friendly staff. Quite enjoyable."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 90%
Petrina B, September 2011
"The staff were vey friendly and helpful. This hostel is located in prime position and allowed for ease of movement throughout Rocky."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Leanne P, October 2011
"It is in a great location, with really good facilities and helpful staff."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Dennis B, September 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 83%
Tamara , August 2011
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 68%
kimm r, August 2011
"First hostel I had stayed in so I havn't anything to compare it to. It was a rickorty old hut and pitch black. We only needed to stay for 6 hours and that was long enough. Free courtesy bus was very good and useful."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 70%
Kathryn , August 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Helena , July 2011
"very helpful manager on the desk. Clean hostel and no issues - just a few loud drinkers one night. "
  • Cleanliness: 80%
  • Condition of Facilities: 40%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 65%
Dieter , July 2011
"Nice rooms but kitchen is in poor condition! a bit out of the town centre"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Kirsten , July 2011
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 93%
Shota O, July 2011
"staff is very kind. very good !!"

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