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Surfers Paradise YHA Backpackers Hostel

Average customer ratings for this hostel

  • Average rating: 82%
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 87%
  • Friendliness of Staff: 89%
  • Location: 77%
  • Overall Atmosphere: 81%
  • Security and Safety: 83%
  • Value for money: 78%
802 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Chun Kit L, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 83%
Hsin-Ju C, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 93%
GORDON S, January 2012
"GIRL ON THE FRONT DESK WAS VERY NICE"
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 78%
Justin H, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 75%
Elaine H, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Ashley M, January 2012
"The Staff and rooms were great! We had stayed at the YHA in Brisbane and there is no comparison. After staying there, we were not looking forward to coming back to another YHA. However, Heath and the staff were great and we love it here! The rooms were clean and it was a nice bonus to have the shuttle service. We would recommend it to all of our friends"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
DUAN L, December 2011
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 98%
Jesse K, January 2012
"Loved this hostel. Great staff with very helpful tips. Community/group/lounge area was a great place to meet new people. Great location... across the street from a less crowded area of the beach... walking distance to surfers paradise... amazing views/experience."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 20%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 83%
Giselle C, January 2012
  • Cleanliness: 40%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 100%
  • Location: 20%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 58%
yuri y, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 88%
Yusac S, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 60%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Mei Na T, January 2012
"The staffs including reception and clean helper are friendly and helpful. Also, there are providing the chopsticks which I can't find in others YHA. It makes me feel warm."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Kate C, December 2011
"Such a nice location!"
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 90%
yiye z, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 60%
Customer Rating 80%
xingzhan w, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Sara L, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Lucy W, January 2012
"Close proximity to adventure sport options such as para-sailing and jetskis, plus the beach and Sea World. Free shuttles into town are good too. Comfy beds and good sized rooms, but kitchen/tv area a bit small. That doesn't matter if the weather is good but if the weather was bad it wouldn't be that ideal. Friendly staff and good organised evening social activities!"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Ina S, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 75%
tanja f, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Alexandra V, January 2012
"Nice, quiet location 10 min busride from central Surfers. It's close to the beach and laid back atmosphere. Could be more than 4 free shuttles a day to and from the hostel."

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