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Albany

Average customer ratings for this hostel

  • Average rating: 85%
  • Cleanliness: 86%
  • Condition of Facilities: 80%
  • Efficiency of Service: 84%
  • Friendliness of Staff: 90%
  • Location: 89%
  • Overall Atmosphere: 84%
  • Security and Safety: 87%
  • Value for money: 84%
240 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Kyle S, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 73%
douglas f, January 2012
"It's a little funky compared to others in Australia, but it was good value."
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 73%
Andrea F, January 2012
"Twin room was better than expected, and even had a small fridge (!) and TV (remote control batteries nearly dead though). Kitchen equipment was not too good (blackened frying pans, rickety toaster and fridges, very few knives: bring your own!). The fridges urgently needed to be emptied of old food and cleaned."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Stewart T, January 2012
"Great place to stay. Location and facilities both excellent."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 95%
Julie l, January 2012
"A nice friendly hostel"
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 88%
Kieran M, January 2012
"Friendly staff and different YHA experience."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Karlijn W, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 63%
S H, January 2012
"- nice decor in the hostel - room smellt slightly, floor a bit dirty - toilettes / showers were pretty run down & only partly clean - kitchen was clean though - dining room was clean and tidy - TV lounge downstairs too dark and uncomfortable"
  • Cleanliness: 60%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 68%
Catherine M, January 2012
"I definately thought that this hostel was average. Overall I thought that they were trying to get away with doing the absolute minimum, and as cheap as possible. I felt like we had everything that we needed but it just wasn't that nicer place to be."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Dianne T, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 75%
Limke J, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Graham S, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 75%
rebecca t, December 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Meng Chok G, November 2011
"The room is clean. The kitchen is clean as well. staffs are friendly and helpful."
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 78%
Otto L, November 2011
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 75%
Anita F, November 2011
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Jack H, November 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Judy T, November 2011
"We are a family of four and enjoyed our stay at this hostel. We used the kitchen facilities for both dinner & breakfast and everything we needed was available. The staff were friendly and helpful for tourist information. I would hesitate to recommend this for families with younger children because there was no ensuite with the family room. However for our kids, who are 9 and 11, it was great."
  • Cleanliness: 80%
  • Condition of Facilities: 60%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 75%
STEPHANE G, October 2011
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 98%
ramona c, September 2011
"great location,friendly staff"

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