Sydney Harbour - The Rocks

  • Average customer ratings for this hostel

    • Average rating: 93%
    • Cleanliness: 94%
    • Condition of Facilities: 95%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 89%
    • Location: 97%
    • Overall Atmosphere: 93%
    • Security and Safety: 95%
    • Value for money: 88%
    5855 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Karen R, August 2014
    Fabulous location. Good amenities. Only issue would be closing off terrace at 9:30pm so no cozy gathering place other than flouro kitchen extension tables. Could use a lounge or library area. TV room keeps 'locking out' guests. Hollow floors make a lot of Jumping & Thumping noise from neighbouring guests at all hours. Otherwise, delightful!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating85%
    Jeffrey H, August 2014
    Great location and facilities. I'd certainly stay there again.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating92%
    Marie S, August 2014
    Fantastic hostel in excellent location - well-equipped, comfortable room ideal for our family. Stunning view from roof terrace and really useful left-luggage facility!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kathryn E, August 2014
    I was concerned I would feel out of place since this is called a "youth" hostel and I am not in that category, but that was not the case at all. People of all ages were there. The location and views are fabulous!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    CHIUNGWEN L, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Felicidad L, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating90%
    Sebastian D, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Jo M, August 2014
    Great Location & modern clean facilities.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Anna C, August 2014
    Excellent in every way
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Greta S, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating90%
    Jillian W, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Gerhard L, August 2014
    This Hostel is the best Location in Sydney!!! The staff is very friendly and helpful!!!!!! The view from the terrace on top is great, one day in the week there is Barbecue on the terrace. It is perfect, I can recommend this hostel for everyone who will stay in Sydney Greetings from Austria Gerhard
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating95%
    Michelle M, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Mel A, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Kathryn B, August 2014
    Brought my exchange student to show her Sydney and this was the ideal base for us for a very busy and amazing weekend!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    PAUL H, August 2014
    A great location in the heart of the Rocks. A modern safe, clean stay that's good value. I have stayed here a few times now and was concerned that the rooms would deteriorate over time. Not the case. I will definitely be back. Thanks YHA!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:40%
    • Friendliness of Staff:40%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating65%
    Andrea V, August 2014
    Good location,central. This hostel is overpriced. You have to pay extra for luggage storage depending on the size of your luggage. Sometimes all big lockers are booked out which leaves you with using the small lockers for more money. You have to pay extra for breakfast. Sometimes you get free pancakes - which means you can cook pancakes by yourself. The hostel is clean but not very good isolated
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Nina F, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Daniel D, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ceara S, August 2014
    Couldn't ask for a better hostel. Rooms, bathrooms, beds and sheets were clean. Location was amazing. Roof top deck looking right at the opera house and some of the cities oldest artifacts are all right in this building. Will stay here again and will recommend to people visiting Sydney.