Hervey Bay

  • Average customer ratings for this hostel

    • Average rating: 87%
    • Cleanliness: 87%
    • Condition of Facilities: 85%
    • Efficiency of Service: 88%
    • Friendliness of Staff: 92%
    • Location: 82%
    • Overall Atmosphere: 88%
    • Security and Safety: 85%
    • Value for money: 85%
    891 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    john t, March 2015
    Great stay and one of the best YHA facilities I have seen in Oz. Hervey Bay is very strung out as a town so location is awkward wherever you are but this place is close to the marina etc. Food is excellent and very good value as was the bar. The staff work really hard to keep things clean and tidy and credit where due.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Anne M, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating88%
    laura d, March 2015
    Really nice little hostel, girls dorm was clean, no bunk beds and even nicely decorated! Really impressed overall but could be doing with valuable lockers in the room.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Peter R, March 2015
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating82%
    Ronald L, March 2015
    ery pleasant,great location, & friendly. Would definitely stay with you again. My only adverse comment, the mattress in our room definitely needs renewing,one could count the lumps in it, but a great place.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Oliver P, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Nadia B, March 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Amy W, March 2015
    Great place to stay in Hervey Bay. Affordable food from their restaurant, free wifi, really clean rooms and bathrooms, efficient and helpful staff and a great atmosphere! It is a bit far from the town centre.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:40%
    Customer Rating60%
    Underwood S, March 2015
    Was not very clean, spider webs all over inside, utensils dirty etc
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Lianne M, March 2015
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    qi x, March 2015
    very good . everything good except no air conditioner in bedroom.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Peter K, March 2015
    we were very happy to find such a acomodation
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    georgia s, March 2015
    The receptionist was very helpful, looking up information for us. Also, the bus driver he was very friendly and helped us out massively when I left some stuff behind. Great service!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Michael N, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:20%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating52%
    Sandra W, February 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    julie h, February 2015
    A great spot in hervey bay. Value for money, friendly and helpful. I would recommend this YHA highly.
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Mark H, February 2015
    Clean hostel. Friendly and polite staff. Food was excellent at the bar and not too badly priced ($12 for steak which was EXCELLENT). Room was clean but bed a bit small (double) and no air-con. However roof fan kept the room pretty cool. Washing machine wasn't very good - clothes didn't come out that clean - but overall facilities were good. Nice kitchens and lounge areas plus the bar!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Sandra R, February 2015
    We booked a Double Room with aircondition which was broken. We changed to a Villa with a good aircondition the next day. Also the bed in the villa was bigger and better. We love the Villas/Appartement! The Internet in the public area is good. The also have Computers there. No Internet in the rooms.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    kristy s, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Isabelle g, January 2015
    très bel endroit, grand parc arboré, fleurs étang, piscine et grande salle de séjour.