Hervey Bay

  • Average customer ratings for this hostel

    • Average rating: 87%
    • Cleanliness: 86%
    • Condition of Facilities: 84%
    • Efficiency of Service: 90%
    • Friendliness of Staff: 93%
    • Location: 80%
    • Overall Atmosphere: 89%
    • Security and Safety: 86%
    • Value for money: 87%
    878 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Michael N, February 2015
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:20%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating52%
    Sandra W, February 2015
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    julie h, February 2015
    A great spot in hervey bay. Value for money, friendly and helpful. I would recommend this YHA highly.
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Mark H, February 2015
    Clean hostel. Friendly and polite staff. Food was excellent at the bar and not too badly priced ($12 for steak which was EXCELLENT). Room was clean but bed a bit small (double) and no air-con. However roof fan kept the room pretty cool. Washing machine wasn't very good - clothes didn't come out that clean - but overall facilities were good. Nice kitchens and lounge areas plus the bar!
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Sandra R, February 2015
    We booked a Double Room with aircondition which was broken. We changed to a Villa with a good aircondition the next day. Also the bed in the villa was bigger and better. We love the Villas/Appartement! The Internet in the public area is good. The also have Computers there. No Internet in the rooms.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    kristy s, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Isabelle g, January 2015
    très bel endroit, grand parc arboré, fleurs étang, piscine et grande salle de séjour.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Louise C, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating92%
    Allan G, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Eric V, January 2015
    In the shared dorms are ensuite bathrooms (not Always handy). There is a bistro and parking is free.
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating80%
    Anja P, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ellen B, January 2015
    We had two different rooms. First was a six bed doorm with ensuite and it was great! No bunk beds! Second room was a twin which was very nice and comfy . Walk to bathrooms was no problem. Pizzas and drinks were great and a good value. Enjoyed the pool and the wildlife about. Nice property!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating78%
    Conor O, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Deborah H, January 2015
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Laura C, January 2015
    • Cleanliness:60%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating88%
    Daniel S, January 2015
    YHA was the best place to stay with the family! We got good help with all our bookings and questions!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Yvonne A, January 2015
    Great hostel!! Great experience!! Will definitely be back. The air con and spacious cabins are perfect! Loved this place:)
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:40%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Elsa G, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating75%
    DENIS J, January 2015
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:20%
    • Value for money:60%
    Customer Rating72%
    Danielle e, January 2015