Hervey Bay

  • Average customer ratings for this hostel

    • Average rating: 84%
    • Cleanliness: 84%
    • Condition of Facilities: 79%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 92%
    • Location: 82%
    • Overall Atmosphere: 83%
    • Security and Safety: 83%
    • Value for money: 86%
    804 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Reto S, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Elizabeth T, September 2014
    Very pleasant and nicely decorated rooms with ensuite bathrooms. Towels provided. Kitchen and dining areas with TV. Well-kept gardens.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ann S, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Giovanna T, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Brian D, September 2014
    We were not aware that YHA accommodated caravans and were pleased when we were informed that there were 8 powered sites at the rear of the complex. The premises internal location was great with no noise or crowds, etc and lovely trees, grass etc. The external location was also good, as it was near the boat harbour and within walking distance of the caravan.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    nicole k, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:60%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating70%
    John H, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    cornelis m, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating82%
    Cathy E, August 2014
    very nice chilled vibe. Have stayed here a few times
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:60%
    • Value for money:80%
    Customer Rating82%
    Heidi F, August 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Frederick F, August 2014
    • Cleanliness:20%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating70%
    Michael S, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    HIROAKI S, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating88%
    Helen H, August 2014
    • Cleanliness:100%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:100%
    • Value for money:60%
    Customer Rating65%
    Giulio G, August 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating70%
    Robbe V, August 2014
    Not a bad place to stay, staff is very friendly and helpful. Facilities are a bit old but clean, kitchen needs an upgrade.. Some weird and noisy people staying there.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    stephane c, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating85%
    Kristina G, August 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    Francesca D, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    PASCALE P, August 2014
    Family cabins are very spacious, very comfortable and very well equipped. Quiet night which allowed us to recover from jet lag and very nice to be woken with the song of birds.