Hervey Bay

  • Average customer ratings for this hostel

    • Average rating: 84%
    • Cleanliness: 85%
    • Condition of Facilities: 78%
    • Efficiency of Service: 84%
    • Friendliness of Staff: 90%
    • Location: 80%
    • Overall Atmosphere: 86%
    • Security and Safety: 84%
    • Value for money: 83%
    836 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    shelley c, November 2014
    Fabulous setting and wildlife at this hostel. Great atmosphere and friendly helpful staff. Would definatley recommend this hostel to individuals, groups and families.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:20%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating80%
    Boryana Y, November 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Becky O, November 2014
    Great place to stay - wish we could stay longer!!
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Andrea L, November 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Ken C, November 2014
    Located in a relaxing peaceful area within walking distance to the sea & the Boat Club. Good value for money place to stay. Comfortable spacious room.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Bernice D, November 2014
    Had a very nice relaxing week with very friendly staff The private rooms en-suite are very nice and good value for money The private shared bathrooms are ok - bathrooms could do with being updated / maintained better - especially the men's (graffiti on walls is not nice) - unfortunately some people gave no respect.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Susan c, November 2014
    Amazing! Great property! Nice restaurant and bar added to the comfortable vibe. Beautiful clean pool!
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Ian G, November 2014
    I like the friendly atmosphere of this YHA hostel. I very much like the dining room area which is excellent for sitting at a table with a laptop computer. I found that the staff were friendly and not critical – I did not pick up any undertones of criticism or underlying bad feelings, and so I could relax there and enjoy my break from my everyday life. I like the spacious gardens at the hostel, and
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lyndal S, November 2014
    The villa we stayed in was very clean & very well presented. A lovely little cottage! The grounds are beautiful, a little piece of paradise with a calming atmosphere. The staff are very welcoming, helpful & friendly & the food in the bistro was awesome & great value for money! I would highly recommend Colonial Village to my family & friends. Thank you for a lovely weekend, we will be back!!!
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating95%
    Graeme W, November 2014
    Absolute Gem of a place, nearly did'nt write this review as I was tempted to keep this haven to myself. The grounds are huge and beautifully gardened, the food and drink in the bistro was great and at real backpacker price's. Certainly wasn't like any backpackers i've stayed in. The staff could not do enough for you, and were really knowledgable on all the various tour options for Fraser Island.
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:40%
    • Location:20%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating32%
    B R, October 2014
    the manageress is rude , "haven't you finished breakfast yet? " $1 card payment fee, :( $6 Breakfast is so so,, , it is not a nice place for more than 1 day it is perhaps unwise, is is a resort only in name - the last resort ,
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Helen B, October 2014
    The hostel is quite pretty but rooms are small and can be noisy when the other guests make noise due to glass doors. The kitchen is far too small and only two people can really cook simultaneously. Almost no cutlery available! Only 3 fridges. TV room is part of open kitchen/dining area so it was not possible to hear the news above the noise from the kitchen. Restaurant however is good and cosy.
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating42%
    Iris Kirchner K, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Pascal B, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lim C, October 2014
    excellent place to stay and very helpful staff.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Emily H, October 2014
    One of the nicer hostels I have stayed at! Gorgeous and expansive with a pool, pool table, and tennis courts (!!!) it's like a backpacker's dream. The bistro has a really affordable menu and the dishes are tasty. Would highly recommend!
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Jennifer B, October 2014
    The good: quiet and safe place, good parking, ability to leave car at facility until return from Fraser Island for a small fee, very friendly staff. The bad: tiny twin bed room that felt like a prison cell, outdated kitchen, shower and toilet block, foam matress that looked quite disgusting, chipped furniture.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Christophe F, October 2014
    Special note for the staff who was very friendly. Overall it would have been a perfect experience if there was a security guard to apply the silence rule and make people stop shouting and laughing out loud in the middle of the night outside the bungalow...
    • Cleanliness:100%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating55%
    James C, October 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Marie V, October 2014