Hervey Bay

  • Average customer ratings for this hostel

    • Average rating: 81%
    • Cleanliness: 82%
    • Condition of Facilities: 74%
    • Efficiency of Service: 83%
    • Friendliness of Staff: 89%
    • Location: 79%
    • Overall Atmosphere: 81%
    • Security and Safety: 80%
    • Value for money: 80%
    826 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:40%
    • Friendliness of Staff:40%
    • Location:20%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating32%
    B R, October 2014
    the manageress is rude , "haven't you finished breakfast yet? " $1 card payment fee, :( $6 Breakfast is so so,, , it is not a nice place for more than 1 day it is perhaps unwise, is is a resort only in name - the last resort ,
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating85%
    Helen B, October 2014
    The hostel is quite pretty but rooms are small and can be noisy when the other guests make noise due to glass doors. The kitchen is far too small and only two people can really cook simultaneously. Almost no cutlery available! Only 3 fridges. TV room is part of open kitchen/dining area so it was not possible to hear the news above the noise from the kitchen. Restaurant however is good and cosy.
    • Cleanliness:20%
    • Condition of Facilities:20%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:80%
    • Overall Atmosphere:40%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating42%
    Iris Kirchner K, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Pascal B, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Lim C, October 2014
    excellent place to stay and very helpful staff.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Emily H, October 2014
    One of the nicer hostels I have stayed at! Gorgeous and expansive with a pool, pool table, and tennis courts (!!!) it's like a backpacker's dream. The bistro has a really affordable menu and the dishes are tasty. Would highly recommend!
    • Cleanliness:60%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:60%
    Customer Rating70%
    Jennifer B, October 2014
    The good: quiet and safe place, good parking, ability to leave car at facility until return from Fraser Island for a small fee, very friendly staff. The bad: tiny twin bed room that felt like a prison cell, outdated kitchen, shower and toilet block, foam matress that looked quite disgusting, chipped furniture.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Christophe F, October 2014
    Special note for the staff who was very friendly. Overall it would have been a perfect experience if there was a security guard to apply the silence rule and make people stop shouting and laughing out loud in the middle of the night outside the bungalow...
    • Cleanliness:100%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:20%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating55%
    James C, October 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Marie V, October 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:40%
    • Value for money:80%
    Customer Rating70%
    Leila G, October 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Sam R, October 2014
    Awesome staff who can to the party at a time of need!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Florian R, October 2014
    I stayed there for one night in a private bedroom and it was just perfect
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    Ilse V, October 2014
    Kitchen area is really poor, especially for a hostel - almost no utensils, very dirty etc.... Rooms are value for money.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating85%
    myles h, October 2014
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Julia K, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Ouswatta P, September 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Joanne P, September 2014
    Nice hostel but the most uncomfortable bed ever! Good food in the bar.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:20%
    • Friendliness of Staff:20%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:20%
    • Value for money:20%
    Customer Rating38%
    Jenny marie L, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Monica F, September 2014