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Brisbane Backpackers Hostel - Brisbane City YHA

Average customer ratings for this hostel

  • Average rating: 83%
  • Cleanliness: 79%
  • Condition of Facilities: 80%
  • Efficiency of Service: 85%
  • Friendliness of Staff: 87%
  • Location: 84%
  • Overall Atmosphere: 78%
  • Security and Safety: 88%
  • Value for money: 81%
2674 customers have rated this hostel.

If you book your accommodation online you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

Here are some of the satisfaction ratings we have received from previous guests:

Ratings Guidelines

Latest Reviews

  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 90%
Anna-Lena K, February 2012
  • Cleanliness: 40%
  • Condition of Facilities: 40%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 40%
Customer Rating 58%
Timo F, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 78%
Sofie M, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 80%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 85%
Vanja H, February 2012
  • Cleanliness: 40%
  • Condition of Facilities: 60%
  • Efficiency of Service: 60%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 60%
  • Value for money: 80%
Customer Rating 63%
Ghilean W, January 2012
"Our floor stank of mould as did our room, the taps in the bathroom weren't plumbed in properly and the girls showers were always full of hair. One of the reception staff was extremely unhelpful the rest were lovely. The kitchen was big and really handy but if you use it make sure you get in first as nobody seemed to wash up after themselves so everything we used we had to clean beforehand."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
ERachael K, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Loken K, February 2012
  • Cleanliness: 40%
  • Condition of Facilities: 20%
  • Efficiency of Service: 40%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 40%
Customer Rating 53%
Timo P, January 2012
  • Cleanliness: 60%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 80%
Jian X, February 2012
  • Cleanliness: 20%
  • Condition of Facilities: 20%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 60%
  • Security and Safety: 80%
  • Value for money: 60%
Customer Rating 58%
Iris v, February 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 95%
Alister W, February 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 85%
Shirley M, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Robert E, January 2012
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 60%
  • Location: 80%
  • Overall Atmosphere: 60%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 83%
Blanka K, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 80%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 80%
Customer Rating 88%
Joy M, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 60%
Customer Rating 85%
warren B, January 2012
"Excellent location..clean kitchen and common rooms.. good vibe most of the time.. had a mattress which had a broken spring which cut me, but staff quick to provide better."
  • Cleanliness: 100%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 100%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 100%
Kathleen v, January 2012
"Great to see recycling bins and care taken to explain recycling options to hostellers, well done! Friendly and knowledgeable staff"
  • Cleanliness: 80%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 100%
  • Location: 100%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 85%
Raffael M, January 2012
  • Cleanliness: 80%
  • Condition of Facilities: 100%
  • Efficiency of Service: 100%
  • Friendliness of Staff: 100%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 100%
  • Value for money: 100%
Customer Rating 90%
Zhi L, January 2012
"refer to the location it was a little far away from the roma street station if you had to carry big luggage."
  • Cleanliness: 100%
  • Condition of Facilities: 80%
  • Efficiency of Service: 80%
  • Friendliness of Staff: 80%
  • Location: 60%
  • Overall Atmosphere: 80%
  • Security and Safety: 80%
  • Value for money: 80%
Customer Rating 80%
Walter D, January 2012

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