Coolangatta/Kirra Beach YHA

  • Average customer ratings for this hostel

    • Average rating: 81%
    • Cleanliness: 79%
    • Condition of Facilities: 78%
    • Efficiency of Service: 83%
    • Friendliness of Staff: 90%
    • Location: 83%
    • Overall Atmosphere: 79%
    • Security and Safety: 81%
    • Value for money: 75%
    1160 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    Zack L, April 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Jui-Han H, April 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:100%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating75%
    nir t, April 2014
    good place, very nice stuff. there is a ride to coolangatta every few hours so its good. otherwise it is too far
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating68%
    Wu C, April 2014
    • Cleanliness:40%
    • Condition of Facilities:60%
    • Efficiency of Service:40%
    • Friendliness of Staff:60%
    • Location:40%
    • Overall Atmosphere:60%
    • Security and Safety:60%
    • Value for money:40%
    Customer Rating50%
    Chris S, April 2014
    2 pers room. Not clean, ill ventilated and noisy. Ar check out time there was no staff present. Worst YHA so far for me.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Peter S, April 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Frank C, April 2014
    Staff were very friendly and helpful
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    johannes v, April 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating72%
    Mei-chun L, April 2014
    The location is very near from the airport. But it is too noisy at night and morning.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Tilda B, April 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:60%
    Customer Rating75%
    Kenneth F, April 2014
    Good location for Bilinga Beach and the walk to Coolangatta to makes you wonder why you feel the need to catch the flight from the Gold Coast airport the next morning. Dorms are hot and stuffy in summer.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    LI-SIN C, March 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Andrea P, March 2014
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating78%
    E L, March 2014
    The location is good, just about 10 minutes walk from the Gold Coast Airport. The reception staff is very friendly. We travelled to Brisbane city & Surfers Paradise. It is just about 3 minutes walk to get the bus. Although the facilities are limited, value of money is ok.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Chris D, March 2014
    Loved staying here - Woza (manager/owner) is a perfect host to make you feel at home. Ebonie Matt & Jolene are the happiest & most helpful staff I have ever met! Walk from the airport so easy. Courtesy shuttle bus pick up & drop off 4 times a day at different beaches is a fabulous service. Beach across the road. There are lovely gardens to relax in & just read a book. Such a happy place to be!
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    David S, March 2014
    Stayed here because of it's proximity to the Gold Coast Airport (for an early morning flight.) It was aa perfect budget choice. The staff gave me info on where to have dinner, and the hotel's van took me near that destination. It's close to the beach, too, although I had no opportunity to enjoy that. I would stay here again.
    • Cleanliness:60%
    • Condition of Facilities:60%
    • Efficiency of Service:60%
    • Friendliness of Staff:60%
    • Location:40%
    • Overall Atmosphere:40%
    • Security and Safety:60%
    • Value for money:20%
    Customer Rating50%
    Doug T, March 2014
    Much better to be found... airport terminal not easily accessed, despite being next to the airport. Over priced and very modest. No food available only vending machines and a good walk to the shops. Bus drop off for the benefit of staff no guests.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:40%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    Robert D, March 2014
    the woman at the desk helped me book a cooking class and it was a small world, because she once worked with the same people. she was very helpful since i had no mobile phone and was only getting answer phones that wanted a number to call back. my only complaint about this hostel was that most people in coolangatta only remembered the old location, right on the beach, which is better
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    John G, March 2014
    It was almost the perfect experience. Hostel was like a home and everyone was friendly. Will go back soon again. Staff were absolutely amazing. Courtesy bus is so awesome.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating98%
    Errol A, March 2014
    Very friendly and helpful staff. It was my first time in Australia and i was bit nervous but Matt at YHA Coolangata really helped a lot he was very helpful.