Coolangatta/Kirra Beach YHA

  • Average customer ratings for this hostel

    • Average rating: 85%
    • Cleanliness: 87%
    • Condition of Facilities: 81%
    • Efficiency of Service: 87%
    • Friendliness of Staff: 91%
    • Location: 88%
    • Overall Atmosphere: 79%
    • Security and Safety: 84%
    • Value for money: 83%
    1240 customers have rated this hostel.
  • Once you have stayed with us you will be invited by email to provide your own rating of the hostel. The rating will be published, whether you give us good or bad marks.

  • Here are some of the satisfaction ratings we have received from previous guests:

    Ratings Guidelines

    Latest Reviews

    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Kenneth F, September 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Terence I, September 2014
    Coolangatta YHA excellent location, ideal location for all forms of transport. The Staff were helpful and a very friendly bunch. Matt and Ebony, job well done. Thanks
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating85%
    johannes v, September 2014
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating82%
    Chatchai T, August 2014
    Free shuttle van to rainbow beach free :) very nice staff
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Margit O, August 2014
    Near to airport and the very good beach, lovely place to stay.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating90%
    Tim H, August 2014
    Great location to stay if you have an early flight the next morning. The room condition was very good and the showers were decent.
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    Margaret M, August 2014
    The staff are great. The location is perfect for the airport. My only concern was some of the guests made it seem like a half-way house for the disenfranchised rather than a travellers' hostel. None did me any harm or behaved badly, just looked ' different'. The young New Zealand guy who drove the bus was especially lovely. I think Cooly's a great place.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:80%
    • Security and Safety:60%
    • Value for money:100%
    Customer Rating82%
    Brad F, August 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:60%
    • Overall Atmosphere:60%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating72%
    Noel G, August 2014
    Single rooms are good value. The showers are nice and hot. Location close to the beach, but transport provided to the shops which are a bit further away.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating80%
    Kaye M, August 2014
    • Cleanliness:80%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating82%
    Jacinta N, August 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating100%
    Wei-Shan C, August 2014
    • Cleanliness:80%
    • Condition of Facilities:40%
    • Efficiency of Service:60%
    • Friendliness of Staff:100%
    • Location:60%
    • Overall Atmosphere:20%
    • Security and Safety:40%
    • Value for money:40%
    Customer Rating55%
    Luccas Henrique B, August 2014
    • Cleanliness:100%
    • Condition of Facilities:60%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:100%
    Customer Rating82%
    Paula H, August 2014
    A very reasonable hostel - esp. the private rooms! Not flash, but comfortable - if you don't mind the sound of planes landing and taking off into the wee hours :) Close to the beach. Very frequent bus service to take you up and down the coast.
    • Cleanliness:100%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating90%
    Elizabeth l, July 2014
    I stayed there overnight after flights were cancelled and it was a good last minute solution. Apart from the noise from the airport next door, it was good for that one night. Very friendly staff. Thank you for the stay.
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:80%
    • Security and Safety:80%
    • Value for money:80%
    Customer Rating88%
    Jennifer G, July 2014
    • Cleanliness:100%
    • Condition of Facilities:100%
    • Efficiency of Service:80%
    • Friendliness of Staff:80%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating95%
    Ross M, July 2014
    Gets better looking each time I call in. Good one Woz. Enjoy the Philippines.
    • Cleanliness:80%
    • Condition of Facilities:80%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:80%
    • Overall Atmosphere:80%
    • Security and Safety:100%
    • Value for money:80%
    Customer Rating88%
    phillip b, July 2014
    • Cleanliness:80%
    • Condition of Facilities:100%
    • Efficiency of Service:100%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:100%
    • Security and Safety:100%
    • Value for money:100%
    Customer Rating98%
    david d, July 2014
    • Cleanliness:40%
    • Condition of Facilities:20%
    • Efficiency of Service:80%
    • Friendliness of Staff:100%
    • Location:100%
    • Overall Atmosphere:60%
    • Security and Safety:40%
    • Value for money:20%
    Customer Rating58%
    Saman M, July 2014
    I earlier had membership with YHA and stayed last year. Colaroy centre property in Sydney and experience was very good. But this Gold Coast property is pathetic. I had booked it for 3 nights initially and cancelled it at the last minute after seeing the room I was offered. I had to suffer loss of 112 dollars and on top of that had to book expensive accommodation at the last minute.