Privacy Collection Notice

YHA Ltd (ABN: 94 008 387 791) collects and handles your personal information in accordance with our Privacy Policy, so that we can provide and administer our products and services including YHA memberships, travel products, processing bookings, payments, check-ins and cancellations and provide you information about these. Without your information, we may not be able to provide you products and services and you may miss out on receiving valuable information from us. If you are located outside of Australia, please be aware that any information you provide to us, will be transferred from your country of origin to Australia and you consent to this transfer.

We may disclose your personal information to third party operators and providers of ‘travel deals’ you have booked or enquired about, to sponsors and partners when you enter a competition or promotion, to our umbrella organisation Hostelling International (HI) when you become a HI member and any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy. These third parties may store, transfer or access personal information outside of Australia, such as in Europe, the USA and UK, and you consent to these disclosures.

If you are providing information on behalf of someone else, you confirm that you have authority to do so, and you have given them the information set out in our Privacy Policy and they have not objected to our handling, use and disclosure of their personal information.

Data Collection Policy

YHA Ltd (ABN: 94 008 387 791) collects your personal information through this digital identity verification process to confirm your identity and ensure the safety and security of our guests.

This process is facilitated by our third-party identity verification provider, Veriff. Your information may be stored or accessed outside Australia, including in Europe and the USA.

Details we may keep:

• Your name, date of birth, gender, nationality, ID type and ID country.

Within 24 hours of verification, we will remove:

• Your biometric data, government-issued identification numbers (such as your passport or licence number), or ID document images.

If you do not complete this process, we may not be able to provide accommodation to you.

YHA's Privacy Policy contains our full statements on how we collect, store, use and disclose your personal information. Contact us at privacy@yha.com.au with any questions.

By proceeding, you agree to the collection, use and disclosure of your personal information as described above.